The last time we experienced anything like this, while watching from another
session, we could see that the user trying to login was waiting a quite a bit
on the "resmgr:cpu quantum" event. The resource manager plan in place was
lowering the priority of that particular user. It was taking him several
minutes to log in.
You might try having that person log in and watching v$session_wait to see what
he's waiting on.
Matt
From: oracle-l-bounce@xxxxxxxxxxxxx [mailto:oracle-l-bounce@xxxxxxxxxxxxx] On ;
Behalf Of Sallie Cottingham
Sent: Wednesday, January 03, 2018 12:17 PM
To: ORACLE-L
Subject: Login Slow on One Database using ArcGIS
I have a server that has 4 databases on it and the user is reporting that
logging in to one specific database is extremely slow when using VPN, but that
all of the others are fine.
What I have found out (and confirmed with the user) is that logging into the DB
thru SQL*Plus or TOAD has no issues. The problem occurs when they are logging
into the DB thru their application which happens to be ArcGIS. This is a
standalone DB running 11.2.0.4.
Our Infrastructure Architect is telling me that the server itself is almost
maxed out on CPU and so he has added RAM to it. (It is a VM machine) He is
telling me that I am going to need to increase the SGA on the DB to solve the
problem.
Before I go there I wanted to check with this group to provide any ideas on
what I can look for to help pinpoint the problem. My tendency is to think
that it is a network problem or some problem with the ArcGIS setup since the
problem only occurs when using the application, not when access is thru
SQL*Plus or TOAD. Also, the other 3 databases on this server are also running
ArcGIS with no issues. I'm just not sure where to begin looking and would
appreciate any help!
Sallie Cottingham
Database Administrator
Division of Technology Solutions
Comptroller of the Treasury
425 Fifth Avenue North
Nashville, TN 37243-34001
Sallie.Cottingham@xxxxxxxxxx<mailto:Sallie.Cottingham@xxxxxxxxxx>
615-401-7962
The Comptroller's Nashville office is moving to a new location. Our office's
telephone numbers, fax numbers, and e-mail addresses will not change. However,
effective December 18, 2017, all mail should be sent to the following address:
Tennessee Comptroller of the Treasury
Technology Solutions
Cordell Hull Building
425 Fifth Avenue North
Nashville, TN 37243-3400
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