Seth – The client logs directly into the database.
From: oracle-l-bounce@xxxxxxxxxxxxx [mailto:oracle-l-bounce@xxxxxxxxxxxxx] On ;
Behalf Of Seth Miller
Sent: Wednesday, January 3, 2018 12:03 PM
To: mark.powell2@xxxxxxx
Cc: ORACLE-L <oracle-l@xxxxxxxxxxxxx>
Subject: Re: Login Slow on One Database using ArcGIS
Sallie,
Does the ArcGIS client log directly into the database or is this a thin app
running on an application server?
Seth Miller
On Wed, Jan 3, 2018 at 12:00 PM, Powell, Mark
<mark.powell2@xxxxxxx<mailto:mark.powell2@xxxxxxx>> wrote:
Sallie, do you have access to the AWR or Statspack. I would check the reports
for the problem database to see if any specific waits or queries stand out as
potential issues. The reports should also vie you an idea of the load. This
one database could have 3X the connections as the other three databases
combined for all we know so I say first try to make sure the instance in fact
looks fine using traditional measures. If automatic memory management features
of one type or another are in use verifying that the memory distribution has
not ended up badly skewed should also be one of the checks on your list.
Mark Powell
Database Administration
(313) 592-5148
________________________________
From: oracle-l-bounce@xxxxxxxxxxxxx<mailto:oracle-l-bounce@xxxxxxxxxxxxx>
<oracle-l-bounce@xxxxxxxxxxxxx<mailto:oracle-l-bounce@xxxxxxxxxxxxx>> on behalf
of Sallie Cottingham
<Sallie.Cottingham@xxxxxxxxxx<mailto:Sallie.Cottingham@xxxxxxxxxx>>
Sent: Wednesday, January 3, 2018 12:16:52 PM
To: ORACLE-L
Subject: Login Slow on One Database using ArcGIS
I have a server that has 4 databases on it and the user is reporting that
logging in to one specific database is extremely slow when using VPN, but that
all of the others are fine.
What I have found out (and confirmed with the user) is that logging into the DB
thru SQL*Plus or TOAD has no issues. The problem occurs when they are logging
into the DB thru their application which happens to be ArcGIS. This is a
standalone DB running 11.2.0.4.
Our Infrastructure Architect is telling me that the server itself is almost
maxed out on CPU and so he has added RAM to it. (It is a VM machine) He is
telling me that I am going to need to increase the SGA on the DB to solve the
problem.
Before I go there I wanted to check with this group to provide any ideas on
what I can look for to help pinpoint the problem. My tendency is to think
that it is a network problem or some problem with the ArcGIS setup since the
problem only occurs when using the application, not when access is thru
SQL*Plus or TOAD. Also, the other 3 databases on this server are also running
ArcGIS with no issues. I’m just not sure where to begin looking and would
appreciate any help!
Sallie Cottingham
Database Administrator
Division of Technology Solutions
Comptroller of the Treasury
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