[optimal] Re: IMAGEnet problem

  • From: Hasan Omairah <shagroon@xxxxxxxxxxx>
  • To: Optimal Freelist <optimal@xxxxxxxxxxxxx>
  • Date: Wed, 2 Apr 2014 21:29:16 +0300

Lori

Do you have ImageNet 2000 or R4?



,-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-,


, Hasan Omairah AAS COT OCT-C CRA 

, Department of Ophthalmology MBC (97)                     


, King Faisal Specialist Hospital & Research Center

, PO Box 3354

, Riyadh, 11211

, Saudi Arabia
,--------------

, Mobile-Pager within KFSH 44345 
, +966 11-557-6131(work)

, +966 11 442-4975 (fax)

, -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-,


"True wisdom comes to each of us when we realize how little we understand about 
life, ourselves, and the world around us" -Socrates


Date: Wed, 2 Apr 2014 14:06:10 -0400
Subject: [optimal] IMAGEnet problem 
From: copcphotography@xxxxxxxxxxxxxxxxx
To: optimal@xxxxxxxxxxxxx

Hello all
We have the IMAGEnet system in our main office, and have been waiting on hold 
for too long with Topcon to see if a problem can be resolved.
 
Photos from two separate patients have been merged into one account when the 
photographer/tech was trying to just change the account number on one (they 
were listed, I believe, with the same account number).  I am figuring that 
there is no way to unmerge the accounts, and she has been able to create a new 
account for one of the patients, but is not able to paste the photos back in 
when copied from the wrong account.
 
Any thoughts?
 
thanks
 
 
Lori Guerette, CRA COA
Consulting Ophthalmologists, PC
Glastonbury, CT
860-678-0202                                      

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