I still do not understand.
What do you mean by compromised?
Does the customer keep making some form of payment?
Is the customer not able to upgrade to a fully functional phone?
Regards
Craig
On Sep 5, 2017, at 8:34 AM, cooleman@xxxxxx wrote:
Craig when ownership is compromised, it is relegated to a de-facto lease;-).
Craig Birkmaier schreef op 05-09-2017 12:59:
----------------------------------------------------------------------On Sep 5, 2017, at 1:19 AM, cooleman@xxxxxx wrote:Interesting.
Nope the first 6 months a defect is presumed to have been present when
delivered. Burden of proof is upto the seller (Apple store for instance),
after six months burden of proof is shifted to consumer. So dropped phone,
Apple can easily refute a claim. Actually we don't have the fixed term of
24 months, we have a warranty based on the expected life of a product. Of
course that is where discussion arises. TV manufacturers have been
advertising with 100000 hours for many years!
So what is the expected product life of a smartphone?
Who determines this?
Does this vary by brand?
Based on data on the global installed base of iPhones, it looks like
the average product life is about 60 months. This typically means a
phone has at least two owners.
The UK is known for having extensive and stringent conformity laws,Which reenforces my comment about the chaos you live with. Dealing
something not as strong a right here.
with one national government is bad enough, having to deal with two
must be frustrating...
Buying turns into leasing it when ownership gets limited by limited useNot sure I understand this; perhaps it is a language issue. A lease
either life time or function. And then being left out in the cold. Apple is
not the only one, but it waws one of the biggest and worst examples.
here in the U.S. means that the owner of the product is not the user;
the user is paying a fee for the right to use the product. At the end
of the lease the user may be able to buy the product or they return
it. I am not aware of any companies leasing phones in the U.S.
What is becoming more common here is similar to a lease. You pay a
monthly fee until the phone is paid for, but can trade it in on a new
phone before the phone is fully paid for. My wife bought her phone
from AT&T with a 24 month payoff. She was eligible for a "free"
upgrade after 12 months; when a phone is upgraded however, a new 24
month payment plan starts.
It is very hard to get your right as a consumer, but that doesn't mean weSounds like feature creep in terms of consumer rights. It boils down
should resign to relieve suppliers of their obligations, beforehand.
to two major issues.
How reliable is the product?
How much is the manufacturer allocating for warranty repairs.?
If the rights of the consumer are extended by the state, somebody must
allocate the funds to cover this extended warranty. This can all be
calculated based on real world usage and repair data. In the end the
manufacturer will add this additional cost to the up front price of
the product.
Regards
Craig
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