https://expresslane.apple.com/Symptoms.do Try this page I think if you follow the steps it will eventually let you contact a person. Good luck Gerhard gerhardk@xxxxxxx On 2011-01-28, at 1:34 PM, Bob McDaniel wrote: > I want to talk with a mobileme rep to sort out a login issue. I called the > Canadian tech support number and was told the only way to talk to mobileme is > via iChat and they directed me to www.apple.com/support/mobileme. I can't > find anything there about iChat (other than stuff about the software itself). > > Anyone know how to use iChat to contact mobileme? > > The last time I tried to login to mobileme I got this message: This Apple ID > has been disabled for security reasons.. > > That was probably caused by my numerous previous failed attempts to login! > I've gone thru the Apple ID and/or password reset so many times that my head > is swimming. > I might add that I have been a subscriber to this service since the old .Mac > days. > > Thanks for any help you can offer. > > Bob >