Dear Muglo-ites: To answer Mary's questions: Mary wrote: > At 2:40 PM -0500 4/3/03, Kathryn-Jane Hazel wrote: > > >Dear Muglo-ites: > > > >I have a question for you on behalf of my son, who is having > >difficulties with Corel Photo House v. 5. > > Is he running it from the CD or is it installed on the iMac? It's installed on the iMac. > > >He has an iMac, OS 9.1, with 320 MB of RAM. Whenever he uses this > >program, it shuts down > > What shuts down? What exact steps lead to the "shut down"? It shuts down when he's trying to convert the file into jpg. He gets a window asking where do you want to save it to > > > and then he gets an error message. > > What is the error message? The error message is different every time - 2, 3 or 4. > > >We don't think it's a memory problem; > > Is virtual memory on? Have you allocated more memory to the app? Virtual memory is on, and he has added more memory to the application. > > > >could it be an extension > >conflict? > > Could be. > > >And if so, how does he fix it - if he can? > > There is a process by which one can find and resolve an extension conflict. > It's a bit of work - so let's wait to hear more about the error message. > > Mary > > _________________________________________________ > > For information concerning the MUGLO List just click on > > http://muglo.on.ca/pages/members.html#Joinmuglo > > Don't forget to periodically check our web site at: > > http://muglo.on.ca/ _________________________________________________ For information concerning the MUGLO List just click on http://muglo.on.ca/pages/members.html#Joinmuglo Don't forget to periodically check our web site at: http://muglo.on.ca/