[muglo] Re: Corel Photo House V.5
- From: Mary <iMary@xxxxxxxxxxxx>
- To: muglo@xxxxxxxxxxxxx
- Date: Thu, 3 Apr 2003 15:27:13 -0500
At 2:40 PM -0500 4/3/03, Kathryn-Jane Hazel wrote:
>Dear Muglo-ites:
>
>I have a question for you on behalf of my son, who is having
>difficulties with Corel Photo House v. 5.
Is he running it from the CD or is it installed on the iMac?
>He has an iMac, OS 9.1, with 320 MB of RAM. Whenever he uses this
>program, it shuts down
What shuts down? What exact steps lead to the "shut down"?
> and he gets an error message.
What is the error message?
>We don't think it's a memory problem;
Is virtual memory on? Have you allocated more memory to the app?
>could it be an extension
>conflict?
Could be.
>And if so, how does he fix it - if he can?
There is a process by which one can find and resolve an extension conflict.
It's a bit of work - so let's wait to hear more about the error message.
Mary
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