Thanks Steve. I would be VERY interested in anything you find out! Linda Publisher ~ ABC ~ All 'Bout Computers Owner ~ Linda's Computer Stop <http://personal-computer-tutor.com/> http://personal-computer-tutor.com FREE MS Office eBook Tutorial http://personal-computer-tutor.com/library.htm -----Original Message----- From: msoffice-bounce@xxxxxxxxxxxxx [mailto:msoffice-bounce@xxxxxxxxxxxxx] On Behalf Of slymax Sent: Wednesday, July 10, 2002 2:03 PM To: msoffice@xxxxxxxxxxxxx Subject: [office2000] Re: outlook 2002 rules not applying Linda, Thanks for the info! I'm bugging a couple microsoft support reps about it, so I'll let you know if I find out anything. ___________________ Steve H http://vette.slymax.com <http://vette.slymax.com/> -----Original Message----- From: msoffice-bounce@xxxxxxxxxxxxx [mailto:msoffice-bounce@xxxxxxxxxxxxx] On Behalf Of Linda F. Johnson Sent: Wednesday, July 10, 2002 12:17 PM To: msoffice@xxxxxxxxxxxxx Subject: [office2000] Re: outlook 2002 rules not applying Hi Steve....it appears to be a bug that Microsoft has not addressed yet. Everyone I know who uses Outlook 2002 has this problem and NO, it's not fixed with the SP1 patch. Ive got the patch and it still happens. Fortunately, I'm running Windows XP so I don't have to reboot much, so I just leave Outlook running all the time. As long as I leave it running, the rules work fine. But if I ever have to shut it down, the rules do NOT work when I first turn it on. The only other workaround anyone has found is to turn off the automatic downloading of mail and do it manually. It's like if you turn Outlook on and let it sit there for a minute or two, THEN download your mail, the rules work. It's like Outlook starts downloading the mail before it recognizes the rules. I agree it's a major pain in the neck. But, the other pain in the neck of Outlook 2002 is that it doesn't expand folders when they receive mail. However, this one WAS fixed with the SP1 patch. Linda Publisher ~ ABC ~ All 'Bout Computers Owner ~ Linda's Computer Stop <http://personal-computer-tutor.com/> http://personal-computer-tutor.com FREE MS Office eBook Tutorial http://personal-computer-tutor.com/library.htm -----Original Message----- From: msoffice-bounce@xxxxxxxxxxxxx [mailto:msoffice-bounce@xxxxxxxxxxxxx] On Behalf Of slymax Sent: Wednesday, July 10, 2002 8:56 AM To: msoffice@xxxxxxxxxxxxx Subject: [office2000] outlook 2002 rules not applying Hey everyone, I have some rules to move messages to specified email addresses to different folders. When I open Outlook, most of the time the rules don't apply. It's very annoying to have to do the "run now" command to make the rules apply every time I open Outlook. I searched MSKB but found nothing. Anybody know if this is documented anywhere or if this is fixed by Office XP SP1? Thanks, ___________________ Steve H <http://vette.slymax.com> http://vette.slymax.com