Anne, Cathy,Linda....thx for the help.New cartridges seemed to do the trick...........bill ----- Original Message ----- From: "Anne Robson" <anne.robson2@xxxxxxxxxxxxxx> To: <mso@xxxxxxxxxxxxx> Sent: Tuesday, March 01, 2005 10:11 AM Subject: [mso] Re: word-printer (this is possibly OT!) > Sounds like you may have got part of your answer! I NEVER use refilled > cartridges, no matter how tempting. > > But that wouldn't explain why the rest of the document was coming out in > black ink properly so my hunch is that it's still something to do with the > way in which WordArt replicates black from colour cartridges. > > Anne ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************