Then it is not an outlook problem but rather a Cloudmark problem. Won't Cloudmark provide support for their paid version? -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx]On Behalf Of James S. Huggins (MSo-at-JSend.com) Sent: Saturday, November 06, 2010 8:31 PM To: mso@xxxxxxxxxxxxx Subject: [mso] Re: searching for vbscript.dll (OT) ============================= Well, I've never seen you actually ask about the Outlook problem ... all I see is people telling you how to display hidden files in Windows and turn off indexing in Windows search ... but, if you insist this is something that will help you in Outlook, then keep it here. ============================= In Outlook, I use Cloudmark Desktop to block emails. They put out a new version (MAJOR) and this began with me trying to get the upgrade to work. Suffice it to say that what should have been click-click has been hundreds of lines of emails. Since I actually PAY for this, I truly want to get it working and truly appreciate this group's help and patience. Perhaps, someday, I'll be able to return the favor. I will try. James S. Huggins ... ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, visit the group's homepage and use the dropdown menu at the top. This will allow you to unsubscribe your email address or change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to share files with the group, you must join our Yahoo sister group. This group will not allow for posting of emails, but will allow you to join and share problem files, templates, etc.: http://tech.groups.yahoo.com/group/MicrosoftOffice . This group is for FILE SHARING ONLY. If you are using Outlook and you see a lot of unnecessary code in your email messages, read these instructions that explain why and how to fix it: http://personal-computer-tutor.com/abc3/v28/greg28.htm ************************************************************* ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, visit the group's homepage and use the dropdown menu at the top. This will allow you to unsubscribe your email address or change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to share files with the group, you must join our Yahoo sister group. This group will not allow for posting of emails, but will allow you to join and share problem files, templates, etc.: http://tech.groups.yahoo.com/group/MicrosoftOffice . This group is for FILE SHARING ONLY. If you are using Outlook and you see a lot of unnecessary code in your email messages, read these instructions that explain why and how to fix it: http://personal-computer-tutor.com/abc3/v28/greg28.htm *************************************************************