Thanks Abed and Dian I have read the kb article several times. I have no add ins loaded. I have no templates open other than Normal.dotm. there are no macros in normal.dotm. I have turned on the prompt to save Normal.dotm option because I want to know! If I open with the shift key down the problem is still there. If I open using "run/winword /a" the problem is not there unless I set the prompt to save on, when it comes back. I have tried uninstalling acrobat reader. No difference This is driving me nuts. Best Regards David Grugeon Grugeon Consulting (07) 3263 7786 Original message: > -----Original Message----- > From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of Dian > Chapman > Sent: Monday, February 01, 2010 6:27 PM > To: mso@xxxxxxxxxxxxx > Subject: [mso] Re: Prompt to save changes to Normal.dotm > > See this article: > > You are prompted to save the changes to the Normal.dot or Normal.dotm or > Normal.dotm global template every time that you quit Word > http://support.microsoft.com/kb/291352 > > Dian D. Chapman > Technical Consultant & Microsoft MVP, > MOS Certified Instructor, Editor/TechTrax Ezine, > Technical Editor/Word & Office 2007 Bibles > https://mvp.support.microsoft.com/profile/Dian.Chapman > > Dian's Soldiers' Site > http://www.mousetrax.com/Angels > > Free Word Tricks eBook: http://www.mousetrax.com/books.html > Learn VBA the easy way: http://www.mousetrax.com/techcourses.html > Free Computer Tutorials: http://www.techtrax.us > > > -----Original Message----- > From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf > Of David Grugeon > Sent: Sunday, January 31, 2010 7:36 PM > To: mso@xxxxxxxxxxxxx > Subject: [mso] Prompt to save changes to Normal.dotm > > I am getting a prompt to save changes to Normal.dotm even when I just open > word and close it. Every time I close Word I get the prompt. > > > I have deleted or renamed all startup templates and disabled addins in trust > center. > > > > If I start using /a it is OK. > > > > I do not know where else to look for the rouge program which is, presumably, > altering a toolbar or something each time I start. > > > > The only clue is that there was a tab "Add-Ins" with an item on it called, I > think, something Toolbar, which was always unclickable. This has now > disappeared, not sure why. > > > > MS Office diagnostics says no problems. > > > > Best Regards > > > > David Grugeon > > Grugeon Consulting > > (07) 3263 7786 > > > > > ************************************************************* > You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or > MicrosoftOffice@xxxxxxxxxxxxxxxx > > To send mail to the group, simply address it to mso@xxxxxxxxxxxxx > > To Unsubscribe from this group, visit the group's homepage and use the > dropdown menu at the top. This will allow you to unsubscribe your email > address or change your email settings to digest or vacation (no mail). > //www.freelists.org/webpage/mso > > To be able to share files with the group, you must join our Yahoo sister > group. This group will not allow for posting of emails, but will allow you > to join and share problem files, templates, etc.: > http://tech.groups.yahoo.com/group/MicrosoftOffice . This group is for FILE > SHARING ONLY. > > If you are using Outlook and you see a lot of unnecessary code in your email > messages, read these instructions that explain why and how to fix it: > http://personal-computer-tutor.com/abc3/v28/greg28.htm > ************************************************************* > > ************************************************************* > You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or > MicrosoftOffice@xxxxxxxxxxxxxxxx > > To send mail to the group, simply address it to mso@xxxxxxxxxxxxx > > To Unsubscribe from this group, visit the group's homepage and use the dropdown menu at > the top. This will allow you to unsubscribe your email address or change your email settings > to digest or vacation (no mail). > //www.freelists.org/webpage/mso > > To be able to share files with the group, you must join our Yahoo sister group. This group > will not allow for posting of emails, but will allow you to join and share problem files, > templates, etc.: http://tech.groups.yahoo.com/group/MicrosoftOffice . This group is for FILE > SHARING ONLY. > > If you are using Outlook and you see a lot of unnecessary code in your email messages, read > these instructions that explain why and how to fix it: > http://personal-computer-tutor.com/abc3/v28/greg28.htm > ************************************************************* ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, visit the group's homepage and use the dropdown menu at the top. This will allow you to unsubscribe your email address or change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to share files with the group, you must join our Yahoo sister group. This group will not allow for posting of emails, but will allow you to join and share problem files, templates, etc.: http://tech.groups.yahoo.com/group/MicrosoftOffice . This group is for FILE SHARING ONLY. If you are using Outlook and you see a lot of unnecessary code in your email messages, read these instructions that explain why and how to fix it: http://personal-computer-tutor.com/abc3/v28/greg28.htm *************************************************************