[mso] Problem with Word files
- From: <cupp@xxxxxxxxxxxxxxx>
- To: <mso@xxxxxxxxxxxxx>
- Date: Thu, 15 Dec 2005 15:25:27 -0600
We are using Microsoft Word 2000 on a server running Windows 2000 Server
operating system. All computers hooked to the server are either XP Home
Edition or XP Professional. We have folders set up on the server as follows:
ABC, DEF, GHI, etc. In these folders are files beginning with the appropriate
letter. Our problem is. If someone in the office has a file open in one of the
folders and someone else at another computer tries to access that folder on the
server it takes a long, long time for the access to occur. Example: I have a
file open named AppleJim, which is in the folder ABC. If someone else tries to
save a file to the ABC folder it takes a long time (minute to 2 minutes) to
open this folder. The reason is the temporary file that is created my Word.
If we erase the temporary file we have no problem. This problem does not occur
with any other programs we are using.
This problem started about 6 months ago when we did an update of all our Office
2000 products. We have had no success in correcting this problem. Any
suggestions?
Charlie
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