All I could find about error 0x800CCC13 is this: http://www.modemhelp.net/oeerrors/oe_error_0x800ccc13.shtml But this refers to OE which you said works fine. Then, I found this reply in one of the Outlook news groups: "No matter, I solved it! I deleted the first message in my account (which was spam anyway) and the rest of my messages downloaded! I can't believe it was something so simple!" So...can you get to your mail via a web interface and delete the first one? Linda F. Johnson, M.A., MOS Linda's Computer Stop http://personal-computer-tutor.com Free e-Books, Newsletter, and tutorials -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of Michael Spadoni Sent: Saturday, October 18, 2003 9:30 AM To: mso@xxxxxxxxxxxxx Subject: [mso] Outlook XP can't send emails I have upgraded from Office 2000 to Office XP Now my Outlook gets an error when trying to send email, "Sending recieving reported error(0x800CCC13) "Unable to connect to network" I have checked all the setting & they are OK I have done the "Test account settings"email & it goes through & comes back fine, but it won't send an email i type up, I recieve emails no problems, & tested Outlook Express & it will send my emails OK. Please help. ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************