[mso] Re: Error-Used by other, changes to read only

  • From: "Dian Chapman" <dian@xxxxxxxxxxxxx>
  • To: <mso@xxxxxxxxxxxxx>
  • Date: Tue, 27 Aug 2002 03:53:11 -0500

OK...but did you ALSO remove all your TEMP files? Even if you're not on
a network, you can STILL get the error message IF you have crashed
versions of the original file somewhere on your hard drive.

So to make SURE you have all the crashed files removed...try this: 

* Close all your applications and restart your system. This will make
sure no currently used TEMP files are in the system and will force out
any that are not being used, but may be still in memory.

* When you come back into the system, hit Start/Find/Files and Folders
and in the search input box type: ~*.* and hit enter. MAKE SURE you put
that tilde in as the first character!!! If you just told your system to
search for *.*, you'd be telling it to search for EVERYTHING on your
computer! That's obviously NOT what you want! But since all temp/crashed
files start with a TILDE ( ~ )...you'll want to search for all files
beginning with that character.

* When the system has stopped searching and has found all the ~*.* files
(all files beginning with a tilde), you can hit Ctrl/A in the Find
dialog and delete all those files. These are all crashes/temp files that
were created at one point on your system and were not properly removed
when whatever program finished using them. Most should be in your TEMP
directory, but since Word also puts working files in the current default
directory, you'll probably find some that are located in your
MyDocuments and other default folders where you work/store word files.

Chances are that you'll see some files that have dimmed Word icons next
to them and start with something like ~$mydoc.tmp or ~$mydoc.dot or
~$mydoc.doc. These will be crashed Word files. You'll want to get rid of
all the crashed/temp files on your system since they just take up room
and can eat up your resources, but you'll be particularly interested in
these copies of the Word files.

If doing this STILL doesn't help, don't give up yet and let us know.
There can be other issues, but locked files on a network and/or on your
system is the most common reason why this happens, so let's make sure
both of these issues are covered before we have you jumping through too
many unnecessary hoops!

Whatever you do...DON'T waste time uninstalling/reinstalling Word. That
rarely ever solved the problem on it's own and is usually just a waste
of time!

Good luck and let us know how it goes.

By the way...what version are you using or did you already tell me that?

Dian Chapman
Technical Consultant, Instructor,
Microsoft MVP & TechTrax Editor

Word AutoForm/VBA eBook: http://www.mousetrax.com/books.html
Tutorial web site: http://www.mousetrax.com/techpage.html
TechTrax Ezine: http://www.mousetrax.com/techtrax/

-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On
Behalf Of Shane Goggin
Sent: Tuesday, August 27, 002 3:12 AM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: Error-Used by other, changes to read only



Dian,

I tried what you said to me but the files are still giving the message
when the PC is not on the network.  The story behind this problem is, I
updated the PC from Windows 98 to Windows 2000.  I copied the files
across, and ever since that it has being giving me the error.  If I go
into MSword and create a new document, (with the PC still off the
network), Save it, it is still giving me the same error. Its a strange
one! =20

Any help would be appreciated!

Cheers
Shane

-----Original Message-----
From: Dian Chapman [mailto:dian@xxxxxxxxxxxxx]
Sent: 23 August 2002 19:58
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: Error-Used by other, changes to read only



First of all, Shane, when you post a question, you should always be sure
to add a little reference to what the question is about...in the
subject...so we'll know what's up and can follow the threads, if
necessary.

If you are getting this error, it means one of two things:

1) you are on a shared network/folder and someone else is currently
using the file. Newer versions of Word will tell you WHO is "apparently"
using the file. If you get a message that say, Jane Doe is using the
file, go tell Jane to close the file cos' you need it. Maybe she is
really using it...maybe she forgot and left it open...maybe she crashed
the file on her system and the app THINKS she still has it open.

2) which brings us to our second reason...if you have a file open and it
crashes, the program can THINK it's still open and thereby give you this
message. If you get a message saying YOU are the current user, you can
be sure the file is crashed. In that case...close all your
programs/files, go to your TEMP directory and clear out all the file.
Then search and destroy all ~*.tmp files on your hard drive to remove
old crashed files that got caught in the system. Reboot and this should
fix the problem. Here's an article you should read to help you clear out
your system: www.mousetrax.com/maintain.html.

Note that if the file is really being used by someone else, you will get
this message because you can't be working on the same file when someone
else has it open making edits. Also note that Word XP solves this issue
by allow multiple users to edit the same file (with warnings) and then
merges all the changes in the same file.

Good luck!

Dian Chapman
Technical Consultant, Instructor,
Microsoft MVP & TechTrax Editor

Word AutoForm/VBA eBook: http://www.mousetrax.com/books.html
Tutorial web site: http://www.mousetrax.com/techpage.html
TechTrax Ezine: http://www.mousetrax.com/techtrax/

-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On
Behalf Of Shane Goggin
Sent: Friday, August 23, 2002 6:36 AM
To: mso@xxxxxxxxxxxxx
Subject: [mso]=20



Hi!

I am having a problem with Word  Excel Documents.  When I open an Excel
or Word Document I get the following message,=3D20

<filename> is being used by <username>. Do you want to make a copy?

If I press cancel, it works away perfectly, but if I press OK, the file
changes to Read-Only.  All the files are in a shared directory.  Even if
I create a new document I get the same message.

Can anyone help me??  I tried Microsoft's Technet , but it does not give
me a solution.

Shane

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