Re: milestone311 Problems deleting:
- From: Stephan Knecht <sknecht@xxxxxxxx>
- To: milestone311@xxxxxxxxxxxxx
- Date: Fri, 22 Jun 2007 15:36:21 +0200
Dear Troy,
Indeed, we are monitoring. We have this issue observed several times,
however, less than once in thousand devices sold. In one case, it was
due to a defective SD card, in another 2 cases the case is unknown.
We want to detect the cause of this precisely. Therefore, it would be
of great help, if you could ship us your SD card, as you did before
with another issue in Fast Cueing (which we solved, but is not
published yet). When we analyze the exact bytes on an SD card where
such a thing happenend, we usually are close to a full explanation
and solution.l
The procedure to ship the card could be the same as last time.
Please comment on sknecht@xxxxxxxx
Thanx,
Stephan
Am 22.06.2007 um 15:12 schrieb Troy Hergert:
Thanks Steven,
This is the second time in a couple of months that this has
happened. Is there something I am possibly doing to cause this, or
some way to prevent this?
I notice that the folders that don't delete end up with some very
strange files and folders added into them. They all have strange
names with ansi symbols and very large byte count or 0 byte count.
I'm sure Stephan is monitoring this and may wish to comment on the
issue and if it is possible to fix this in the next firmware.
Thanks.
At 07:39 AM 6/22/2007, you wrote:
> Troy, unfortunately, in the many experiences Ihave found that
> reformatting
> the card is the only option.
> I have not come across any other workable solution.
>
>
>
> Stephen A. Guerra
> Assistive Technology Specialist
> Independent Living Aids
>
> "Products for Your Active Independent Life!"
>
> 200 Robbins Lane
>
> Jericho, NY 11753
>
> (OFF) (516) 937-1848-x313
>
> Fax: (516) 937-3906
>
> E-Mail: can-do@xxxxxxxxxxxxxxxxxxxxx
>
> Web Site:
> http://www.independentliving.com
>
> http://www.soundbytes.com
>
>
> -----Original Message-----
> From: milestone311-bounce@xxxxxxxxxxxxx
> [mailto:milestone311-bounce@xxxxxxxxxxxxx] On Behalf Of Troy Hergert
> Sent: Friday, June 22, 2007 8:28 AM
> To: milestone311@xxxxxxxxxxxxx
> Subject: Re: milestone311 Problems deleting:
>
> Hello everyone,
>
> I have found some music folders on my memory card that will no
> longer allow
> me to delete them. I use Windows to locate the folder and press
> the delete
> key. I recieve the message:
> "error deleting file or folder, could not read from the source file or
> disk."
> I have rebooted my computer and also allowed the Milestone to power
> down. I
> have removed an inserted the memor card. When this has happened in
> the
> past, the only way I could resolve it is to reformat the card. Is
> there a
> simpler way?
>
> Thanks.
>
>
>
> Troy Hergert
> Badger Association of the Blind
> 414-615-0122
Troy Hergert
Badger Association of the Blind
414-615-0122
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