There are 25 messages in this issue. Topics in this digest: 1. Re: HOWARD PC SHUTS DOWN W/O WARNING! From: "Jim" <jpurcell@xxxxxxxxx> 2. Help please From: "Melody \(Little Wolf\)" <little_wolf_melody@xxxxxxxxx> 3. Re: Re[2]: Help please From: "Jim" <jpurcell@xxxxxxxxx> 4. Re: Re[2]: Help please From: "Jim" <jpurcell@xxxxxxxxx> 5. Re: Re[2]: Help please From: "Melody \(Little Wolf\)" <little_wolf_melody@xxxxxxxxx> 6. Re: Re[2]: Help please From: "Melody \(Little Wolf\)" <little_wolf_melody@xxxxxxxxx> 7. RE: Re[2]: Help please From: "Mark Mucher" <mmucher@xxxxxxxxxxxxx> 8. Re: UPDATE - Closing Topic ON FIREWALL & ANTI-VIRUS! From: "Sheila Perkins" <simpleerose@xxxxxxxxxxx> 9. Re: Help please From: "Jim" <jpurcell@xxxxxxxxx> 10. Re: Re[2]: Help please From: "Jim" <jpurcell@xxxxxxxxx> 11. Re: Re[2]: Help please From: "Jim" <jpurcell@xxxxxxxxx> 12. Re: Re[2]: Help please From: "Jim" <jpurcell@xxxxxxxxx> 13. Re: Real player question From: "vitoscotti" <vitoscotti@xxxxxxxxx> 14. Re: Re[2]: Help please From: "Melody \(Little Wolf\)" <little_wolf_melody@xxxxxxxxx> 15. Re: Re[2]: Help please From: "Melody \(Little Wolf\)" <little_wolf_melody@xxxxxxxxx> 16. Re: Help please From: "Melody \(Little Wolf\)" <little_wolf_melody@xxxxxxxxx> 17. Re: Re[2]: Help please From: "Jim" <jpurcell@xxxxxxxxx> 18. Re: Re[2]: Help please From: "Jim" <jpurcell@xxxxxxxxx> 19. RE: Re[2]: Help please From: "Mark Mucher" <mmucher@xxxxxxxxxxxxx> 20. Re: Re[2]: Help please From: Seantific <spunkovision@xxxxxxxxx> 21. Re: Help please From: Terry Stockdale <terry@xxxxxxxxxxxxxxxxxxxxxx> 22. Re[2]: Help please From: "Mike the mod" <mikebike@xxxxxxxxx> 23. Re: Re[2]: Help please From: "Arron Cusimano" <mordain23@xxxxxxxxx> 24. Re: Help please From: "Howard" <esrman@xxxxxxxxxxxxx> 25. Re: Re[2]: Help please From: "Howard" <esrman@xxxxxxxxxxxxx> ________________________________________________________________________ ________________________________________________________________________ Message: 1 Date: Sun, 23 Apr 2006 17:55:30 -0500 From: "Jim" <jpurcell@xxxxxxxxx> Subject: Re: HOWARD PC SHUTS DOWN W/O WARNING! Howard, > Seems likely to me. > > I think the power supply will be the first to be bought. Makes me wish I still had my variac. [variable line voltage transformer. ] We used to use one to observe how a dvice acted when line voltage was high. I hate having to replace an expensive device just to troubleshoot it. Fortunately I have a spare power supply, but in my case the spontaneous rebooting is so rare that I haven't had one in almost two weeks. Jim ________________________________________________________________________ ________________________________________________________________________ Message: 2 Date: Sun, 23 Apr 2006 15:57:51 -0700 (PDT) From: "Melody \(Little Wolf\)" <little_wolf_melody@xxxxxxxxx> Subject: Help please OH no...I even put in my recovery CD and it's not working either...still goes to black screen and pop up window stating winlogon.exe unable to locate component...this application has failed to start becasue shell32.dll was not found. Re-installing the application may fix this problem....well, I tried to re-install with my recovery CD and it's not working...tears...now what do I do? I'm frantic...Melody ________________________________________________________________________ ________________________________________________________________________ Message: 3 Date: Sun, 23 Apr 2006 18:03:13 -0500 From: "Jim" <jpurcell@xxxxxxxxx> Subject: Re: Re[2]: Help please Mike, > here are the command prompt restore instructions from Microsoft > Start System Restore from the Command Line > http://support.microsoft.com/?scid=kb;en-us;304449&spid=1173&sid=global > http://www.wxpnews.com/rd/rd.cfm?id=050816CO-KB_304449 Unfortunately the above item links to exactly the same place as the one above it. It momentarily blinks as if the site it originall went to jumped it to the first one. Jim ________________________________________________________________________ ________________________________________________________________________ Message: 4 Date: Sun, 23 Apr 2006 18:10:46 -0500 From: "Jim" <jpurcell@xxxxxxxxx> Subject: Re: Re[2]: Help please Melody, I tried the safe mode like stated below and it is still black background and pop up saying "winlogon.exe - unable to locate component.. Sad to say but it sounds like you need to run your rescue disks if you have them. If not maybe you can get a set from the computer mfg. I had a problem where my computer needed to be restored in that way and I couldn't find the rescue disks I had created. I conteacted the company and for a moderate price they sent me a set. Of course then I found my disks. :-) Anyway, if you can't run system restore and you have a clobbered system, I don't know of anything but the factory rescue disks that will resolve the problem. This measn of course that you will lose any data on the C drive. I always partition my drives so that data is on other than C. That way I am able to recover data. But you still will lose any apps insalled since you got your computer... IF you have the install disks. ANYONE KIBITZIN: This is why we constantly reiterate... BACK UP YOUR DATA FREQUENTLY. My favorite method is an exteran USB hard drive. Jim ________________________________________________________________________ ________________________________________________________________________ Message: 5 Date: Sun, 23 Apr 2006 16:17:46 -0700 (PDT) From: "Melody \(Little Wolf\)" <little_wolf_melody@xxxxxxxxx> Subject: Re: Re[2]: Help please I don't understand...this doesn't work for me at all...I can't restore, I cant' get into anything...I can't even get to the front page...what happens when I turn on my laptop is as it's starting up I hit F8 so I can get it to the windows advanced options menu...then it gives a list of safe mode, enable boot logging, and all kinds of stuff...I have tried going into safe mode, last known good and even reboot...none of it works...it goes streight to a black page with that same pop up about winlogon.exe-unable to locate component...I can't even get to the front page or anything...Melody Unfortunately the above item links to exactly the same place as the one above it. It momentarily blinks as if the site it originall went to jumped it to the first one. Jim ________________________________________________________________________ ________________________________________________________________________ Message: 6 Date: Sun, 23 Apr 2006 16:21:54 -0700 (PDT) From: "Melody \(Little Wolf\)" <little_wolf_melody@xxxxxxxxx> Subject: Re: Re[2]: Help please Well, I bought this from ebay...it came with operating system CD and a couple other ones for DVD and something else...I put in the Reinstallation CD microsoft windows xp home edition including service pack 2, and it only goes to the black screen with the pop up of winlogon.exe - unable to locate component...I was hoping I could do someting in one of the safe mode's and bring it all back...it was interrupted as it was restoring...and when I turned it back on, this is what happened...Melody Jim <jpurcell@xxxxxxxxx> wrote: Melody, I tried the safe mode like stated below and it is still black background and pop up saying "winlogon.exe - unable to locate component.. Sad to say but it sounds like you need to run your rescue disks if you have them. If not maybe you can get a set from the computer mfg. I had a problem where my computer needed to be restored in that way and I couldn't find the rescue disks I had created. I conteacted the company and for a moderate price they sent me a set. Of course then I found my disks. :-) Anyway, if you can't run system restore and you have a clobbered system, I don't know of anything but the factory rescue disks that will resolve the problem. This measn of course that you will lose any data on the C drive. I always partition my drives so that data is on other than C. That way I am able to recover data. But you still will lose any apps insalled since you got your computer... IF you have the install disks. ANYONE KIBITZIN: This is why we constantly reiterate... BACK UP YOUR DATA FREQUENTLY. My favorite method is an exteran USB hard drive. Jim ________________________________________________________________________ ________________________________________________________________________ Message: 7 Date: Sun, 23 Apr 2006 20:13:36 -0400 From: "Mark Mucher" <mmucher@xxxxxxxxxxxxx> Subject: RE: Re[2]: Help please Melody, It sounds like it's not set up to boot from the CD. Did you say it's a Dell? Try F10 or F12 at the Dell screen or go into BIOS setup and tell it to boot from the CD before the HD. Mark Well, I bought this from ebay...it came with operating system CD and a couple other ones for DVD and something else...I put in the Reinstallation CD microsoft windows xp home edition including service pack 2, and it only goes to the black screen with the pop up of winlogon.exe - unable to locate component...I was hoping I could do someting in one of the safe mode's and bring it all back...it was interrupted as it was restoring...and when I turned it back on, this is what happened...Melody ________________________________________________________________________ ________________________________________________________________________ Message: 8 Date: Sun, 23 Apr 2006 20:31:08 -0400 From: "Sheila Perkins" <simpleerose@xxxxxxxxxxx> Subject: Re: UPDATE - Closing Topic ON FIREWALL & ANTI-VIRUS! I have installed the FREE ZONE ALARM and AVG, now It is Stealth and The LeakTest Passed as well! I will never purchase Zone Alarm Security Suite as thre was something that made it go to safe mode. Perhaps the Free version will work since it hasn't got all the bells and whistles and perhaps will run fine! Thanks to Everyone, as your input was very important to find my security solution!!!!! Everything is running well so far without complications, hope it stays that way! Your imput is valuable and appreciated. I also have other options from you guys if I run into trouble! Thanks To All Of You! Sheila From: foofaraw in the middle <foofaraw_in_the_middle@xxxxxxxxx> Reply-To: mycomputerheadaches@xxxxxxxxxxxxxxx To: mycomputerheadaches@xxxxxxxxxxxxxxx Subject: Re: [MCH] UPDATE ON FIREWALL & ANTI-VIRUS! Date: Fri, 21 Apr 2006 21:59:40 -0700 (PDT) Here are some explanation of Kerio's configuration settings: http://www.hackfix.org/software/configure/tiny.html If you are a member of MCH Forums, Sean posted an article on Kerio here: http://s11.invisionfree.com/SpunkyMcSpank/index.php?showtopic=13&st=0 It is a very good starting point to get more info on Kerio. John Lehn <johnelehn2002@xxxxxxxxx> wrote: Hi, Yes, the Leak Test revealed a vulnerability in your firewall configuration. I do not use Kerio, but I assume that there would be a module that will allow you to set program permissions in the firewall, and that is where you will need to set the "Deny" (or similar wording) for the GR Leaktest. Then try again and the leaktest should not be able to dial out....which means a successful test of your firewall. Hmmmmm, I thought that there was some advice on this whenever you activate the Gibson Research Leaktest?? John Lehn ------------------------------------------------------- simplyrose2000 <simpleerose@xxxxxxxxxxx> wrote: > I have installed Kerio and Have installed NOD32. > I ran these two test: > SHEILDS-UP TEST: > GRC Port Authority Report created on UTC: 2006-04-21 > at 08:00:08 > Results from scan of ports: 0-1055 > > 0 Ports Open > 0 Ports Closed > 1056 Ports Stealth --------------------- > 1056 Ports Tested > ALL PORTS tested were found to be: STEALTH. > TruStealth: PASSED - ALL tested ports were STEALTH, > - NO unsolicited packets were received, > - NO Ping reply (ICMP Echo) was received. ---------------------------------------------------------------------- LeakTest: Firewall Leakage Tester v1.2 said: Firewall Penetrated LeakTest WAS ABLE to connect to the mais GRC.COM Web Server! LeakTest was not prevented from connecting to the Gibson Research web server. You either have no firewall, you have delibertly allowed LeakTest to connect outbound, or (if neither of those), LeakTest has just slipped past your firewall's outbound "protection", if any. ____________________________________________ Now, does the LeakTest mean anything? If so, what do you all think? Sheila ________________________________________________________________________ ________________________________________________________________________ Message: 9 Date: Sun, 23 Apr 2006 20:19:14 -0500 From: "Jim" <jpurcell@xxxxxxxxx> Subject: Re: Help please Melody, > OH no...I even put in my recovery CD and it's not working either...still > goes to black screen and pop up window stating winlogon.exe unable to > locate component. Sound like you did not reboot with the recovery CD. If you choose to recover by reformatting the drive, or better still only C if you have more than one partition, this will bypass the hard drive and any errors that may be on it. Or is the CD drive failing? Jim ________________________________________________________________________ ________________________________________________________________________ Message: 10 Date: Sun, 23 Apr 2006 20:28:01 -0500 From: "Jim" <jpurcell@xxxxxxxxx> Subject: Re: Re[2]: Help please Melody, >I can't restore, I cant' get into anything... Since you don't describe what happens when you try to restore I think that you are talking about the system restore to a previous time. What you may need to put your factory disk in the CD drive and reboot. You will then have to choose the option that reformats the C partition. This as far as I can tell from what you have said is your only option if the OS on the drive is so badly damaged. AND if your machine is fairly recent, and you have no rescue disk(s) you will have to contact your computer manufacturor for a new one(s). Maybe someone has an alternative strategy, I don't I have been through the situation. Jim ________________________________________________________________________ ________________________________________________________________________ Message: 11 Date: Sun, 23 Apr 2006 20:29:55 -0500 From: "Jim" <jpurcell@xxxxxxxxx> Subject: Re: Re[2]: Help please Melody, > Well, I bought this from ebay...it came with operating system CD and a > couple other ones for DVD and something else...I put in the Reinstallation > CD microsoft windows xp You did not mention rebooting, you have to reboot with the XP CD in the drive. The process is much like I described in the rescue CD process. Jim ________________________________________________________________________ ________________________________________________________________________ Message: 12 Date: Sun, 23 Apr 2006 20:31:11 -0500 From: "Jim" <jpurcell@xxxxxxxxx> Subject: Re: Re[2]: Help please Mark, > It sounds like it's not set up to boot from the CD. Or if you don't press a key when rebooting the computer may default to NOT booting from the CD. Jim ________________________________________________________________________ ________________________________________________________________________ Message: 13 Date: Mon, 24 Apr 2006 01:57:43 -0000 From: "vitoscotti" <vitoscotti@xxxxxxxxx> Subject: Re: Real player question Temporarily disabled spyware ,put sites in trusted section.When I rightclick scopes doesn't show .Still no luck with links .Wonder if it has to do with Windows update .That and the problem seem to coincide.Before last Windows update everything worked perfect for 2 wks. ________________________________________________________________________ ________________________________________________________________________ Message: 14 Date: Sun, 23 Apr 2006 19:21:56 -0700 (PDT) From: "Melody \(Little Wolf\)" <little_wolf_melody@xxxxxxxxx> Subject: Re: Re[2]: Help please How do I reboot? cuz I did it in the page that came up after hitting F8 key that has safe mode, etc. on it...and that didnt' work either...sigh...I had the Reinstallation CD in and everything...although it does say it will not install programs or drivers...it does say it reinstalls the operating system...but it didn't do anything...got the same thing...black screen with pop up window... Jim <jpurcell@xxxxxxxxx> wrote: Melody, > Well, I bought this from ebay...it came with operating system CD and a > couple other ones for DVD and something else...I put in the Reinstallation > CD microsoft windows xp You did not mention rebooting, you have to reboot with the XP CD in the drive. The process is much like I described in the rescue CD process. Jim ________________________________________________________________________ ________________________________________________________________________ Message: 15 Date: Sun, 23 Apr 2006 19:24:44 -0700 (PDT) From: "Melody \(Little Wolf\)" <little_wolf_melody@xxxxxxxxx> Subject: Re: Re[2]: Help please I will start from beginning of what happened...I was restoring to previous day, laptop turned off in middle of restoring due to battery died...electricity was off...I tried to turn it back on and that's when I got the black screen and pop up window that there is no win32.dll component...I'm not trying to restore...I'm trying to get to the front page where info. is...I can't even get to start page...Melody Jim <jpurcell@xxxxxxxxx> wrote: Melody, >I can't restore, I cant' get into anything... Since you don't describe what happens when you try to restore I think that you are talking about the system restore to a previous time. What you may need to put your factory disk in the CD drive and reboot. You will then have to choose the option that reformats the C partition. This as far as I can tell from what you have said is your only option if the OS on the drive is so badly damaged. AND if your machine is fairly recent, and you have no rescue disk(s) you will have to contact your computer manufacturor for a new one(s). Maybe someone has an alternative strategy, I don't I have been through the situation. Jim ________________________________________________________________________ ________________________________________________________________________ Message: 16 Date: Sun, 23 Apr 2006 19:27:28 -0700 (PDT) From: "Melody \(Little Wolf\)" <little_wolf_melody@xxxxxxxxx> Subject: Re: Help please I only have a operating system CD which is for reinstallation of microsoft windows xp home edition including service pack 2...in safe mode at top of black page it says it is working properly...but I am missing the shell32.dll component so I can't get into the front page it goes to automatically...it's like maybe no memory? I don't know...it all happened when it was restoring and the laptop shut off...not on purpose but due to battery died...so I'm thinking it lost stuff in it's memory or I really have no idea...Melody Jim <jpurcell@xxxxxxxxx> wrote: Melody, > OH no...I even put in my recovery CD and it's not working either...still > goes to black screen and pop up window stating winlogon.exe unable to > locate component. Sound like you did not reboot with the recovery CD. If you choose to recover by reformatting the drive, or better still only C if you have more than one partition, this will bypass the hard drive and any errors that may be on it. Or is the CD drive failing? Jim ________________________________________________________________________ ________________________________________________________________________ Message: 17 Date: Sun, 23 Apr 2006 21:45:56 -0500 From: "Jim" <jpurcell@xxxxxxxxx> Subject: Re: Re[2]: Help please Melody, >How do I reboot? cuz I did it in the page that came up after hitting F8 key >that has safe Put the XP install CD in the drive, then click Start, Shutdown, then Restart. Then watch the screen for the message about hitting a key to boot from the CD. If you get past the black screen with white text then maybe your bios is not configured to boot from CD's. If this is the case you will need to change that. Reboot again and watch for a messager about entering setup. They it will tell you to use is probably F2, Del of F1. These are the common ones. Where the CD boot configuration is usually in a section that lists the boot order. The default order is First the Floppy [if there is one] the CD Rom drive, then the Hard drive. If this has been changed somewhere on the page you should find what key will cause the oder to change. It might be the up/down arrow key or the + or - keys. Once you have the cd rom ahead of the hard drive you should be able to beet from the XP CD. Jim ________________________________________________________________________ ________________________________________________________________________ Message: 18 Date: Sun, 23 Apr 2006 21:49:25 -0500 From: "Jim" <jpurcell@xxxxxxxxx> Subject: Re: Re[2]: Help please Melody, >I was restoring to previous day, laptop turned off in middle of restoring Best not to do anything like that on battery. But you should have been able to restart without such a disaster. Anyway, follow my instructions in my previous message. You have to boot with the XP CD and that will only happen if the machine is configured to boot from a CD. Do not choose any option other than to reformat the C partition. Jim ________________________________________________________________________ ________________________________________________________________________ Message: 19 Date: Sun, 23 Apr 2006 23:04:46 -0400 From: "Mark Mucher" <mmucher@xxxxxxxxxxxxx> Subject: RE: Re[2]: Help please Why not do a repair? Otherwise, she would lose all her data. This thread has gone on WAY too long for a simple boot from CD and repair XP operation... Mark ________________________________________________________________________ ________________________________________________________________________ Message: 20 Date: Sun, 23 Apr 2006 20:04:54 -0700 (PDT) From: Seantific <spunkovision@xxxxxxxxx> Subject: Re: Re[2]: Help please I'm confused. Is it win32.dll or shell32.dll that you are missing? Pls clarify. "Melody (Little Wolf)" <little_wolf_melody@xxxxxxxxx> wrote: I will start from beginning of what happened...I was restoring to previous day, laptop turned off in middle of restoring due to battery died...electricity was off...I tried to turn it back on and that's when I got the black screen and pop up window that there is no win32.dll component...I'm not trying to restore...I'm trying to get to the front page where info. is...I can't even get to start page...Melody Jim <jpurcell@xxxxxxxxx> wrote: Melody, >I can't restore, I cant' get into anything... Since you don't describe what happens when you try to restore I think that you are talking about the system restore to a previous time. What you may need to put your factory disk in the CD drive and reboot. You will then have to choose the option that reformats the C partition. This as far as I can tell from what you have said is your only option if the OS on the drive is so badly damaged. AND if your machine is fairly recent, and you have no rescue disk(s) you will have to contact your computer manufacturor for a new one(s). Maybe someone has an alternative strategy, I don't I have been through the situation. Jim ________________________________________________________________________ ________________________________________________________________________ Message: 21 Date: Sun, 23 Apr 2006 22:12:51 -0500 From: Terry Stockdale <terry@xxxxxxxxxxxxxxxxxxxxxx> Subject: Re: Help please Melody, I suggest that you take it to your local computer shop. It is possible, if you really have an OS CDROM and not a "Restore CD", that the shop can boot the CD, go into a "repair mode" and resolve the problem. If you have a friend who is a super computer repair guru, you can call him or her. You should expect that they do this as a side business, not as "free for friends" work. The process is not straight forward and there are a lot of variations (if this, I need to do that...) that are only learned from experience and actually having hands on the malfunctioning machine. Regarding battery use -- you learned (I hope) never to do critical system things on battery power. Once your laptop is up and running, see what happens when you have it plugged in and then unplug the power -- does the battery keep the computer running without an automatic reboot? I've seen notebooks that could run on battery or on AC but the battery wouldn't keep the unit up if the AC went off. For desktop users, any kind of defrag, restore, etc -- be sure you use a UPS -- or you can be in the same situation. Terry -- Terry Stockdale -- Baton Rouge, LA My tips site and free newsletter: http://www.TerrysComputerTips.com My blogs: http://www.TheNextWindow.com and http://blog.TerrysComputerTips.com At 09:27 PM 4/23/2006, you wrote: >I only have a operating system CD which is for reinstallation of >microsoft windows xp home edition including service pack 2...in safe >mode at top of black page it says it is working properly...but I am >missing the shell32.dll component so I can't get into the front page >it goes to automatically...it's like maybe no memory? I don't >know...it all happened when it was restoring and the laptop shut >off...not on purpose but due to battery died...so I'm thinking it >lost stuff in it's memory or I really have no idea...Melody > >Jim <jpurcell@xxxxxxxxx> wrote: Melody, > > > OH no...I even put in my recovery CD and it's not working either...still > > goes to black screen and pop up window stating winlogon.exe unable to > > locate component. > >Sound like you did not reboot with the recovery CD. If you choose to recover >by reformatting the drive, or better still only C if you have more than one >partition, this will bypass the hard drive and any errors that may be on it. >Or is the CD drive failing? > >Jim ________________________________________________________________________ ________________________________________________________________________ Message: 22 Date: Sun, 23 Apr 2006 20:17:57 -0700 From: "Mike the mod" <mikebike@xxxxxxxxx> Subject: Re[2]: Help please Hi Melody, if you can get to Safe Mod go to your documents, your school work, and start saving it to floppy disk or CD if you have a burner berore you try repairing the system. That way you won't loose your homework if something goes wrong. Mike ________________________________________________________________________ ________________________________________________________________________ Message: 23 Date: Mon, 24 Apr 2006 13:17:44 +0930 From: "Arron Cusimano" <mordain23@xxxxxxxxx> Subject: Re: Re[2]: Help please Do not follow Jim's advice to format you do not not need to format, this will wipe the data you need. You need to enable your computer to boot from CD. Jim provided some good advice on this. Another option is that on some laptops if you hold down the "C" button during bootup it will start from CD. option 1: boot into safemode with command prompt. run "chkdsk c: /f" (without quotes). when that has finished press ctl-alt-del, task manager will pop up, choose shutdown -> restart. option 2: I provided a link to a web site (i did not mean drive to the shops, that is what the link is for) ( try http://www.serverninjas.com/ubcd4winfiles/UBCD4WinV26.exe ) in my earlier post that enables you to download a file which you can burn to CD, you can then boot from that CD to rescue your system. This CD contains a windows setup that runs totally off CD, if you manage to boot it up, go to the menu and choose command prompt. Then in the prompt type "chkdsk c: /f" without the quotes. this will fix your problem, i have done this many times, with exactly your problem. option 3: if you have a windows xp install disk (not a Dell recover disk, which usally just wipe your system and restore a disk image), boot from it, press R to enter the recovery console, then type "chkdsk c: /p" (note this is different to the above command). option 4: just wipe the thing and reinstall, or take it to your local tech if you want your data. but trust me you do not need to wipe it to make it work, or recover your files. ________________________________________________________________________ ________________________________________________________________________ Message: 24 Date: Sun, 23 Apr 2006 23:56:41 -0400 From: "Howard" <esrman@xxxxxxxxxxxxx> Subject: Re: Help please That was one thing my wifes puter showed. We couldn`t get it past that so we bought new disks from Hewlett-packard. Actually ,we never had an origonal disk. They cvost ,I believe it was,24.00 for the seven disks. Call HP if thats the brand or whoever made your puter and ask for the disks. ---- Original Message ----- From: Melody (Little Wolf) To: mycomputerheadaches@xxxxxxxxxxxxxxx Sent: Sunday, April 23, 2006 6:57 PM Subject: [MCH] Help please OH no...I even put in my recovery CD and it's not working either...still goes to black screen and pop up window stating winlogon.exe unable to locate component...this application has failed to start becasue shell32.dll was not found. Re-installing the application may fix this problem....well, I tried to re-install with my recovery CD and it's not working...tears...now what do I do? I'm frantic...Melody ________________________________________________________________________ ________________________________________________________________________ Message: 25 Date: Sun, 23 Apr 2006 23:58:58 -0400 From: "Howard" <esrman@xxxxxxxxxxxxx> Subject: Re: Re[2]: Help please A better way is to dtore badly needed data on a USB drive. I used a Samsung and its running fine still after 3 years of almost daily use. ----- Original Message ----- From: Jim To: mycomputerheadaches@xxxxxxxxxxxxxxx Sent: Sunday, April 23, 2006 7:10 PM Subject: Re: Re[2]: [MCH] Help please Melody, I tried the safe mode like stated below and it is still black background and pop up saying "winlogon.exe - unable to locate component.. Sad to say but it sounds like you need to run your rescue disks if you have them. If not maybe you can get a set from the computer mfg. I had a problem where my computer needed to be restored in that way and I couldn't find the rescue disks I had created. I conteacted the company and for a moderate price they sent me a set. Of course then I found my disks. :-) Anyway, if you can't run system restore and you have a clobbered system, I don't know of anything but the factory rescue disks that will resolve the problem. This measn of course that you will lose any data on the C drive. I always partition my drives so that data is on other than C. That way I am able to recover data. But you still will lose any apps insalled since you got your computer... IF you have the install disks. ANYONE KIBITZIN: This is why we constantly reiterate... BACK UP YOUR DATA FREQUENTLY. My favorite method is an exteran USB hard drive. Jim Jim see the Yahoo home page http://groups.yahoo.com/group/mycomputerheadaches/ See the self help page here //www.freelists.org/cgi-bin/webpage?webpage_id=mch