[mchFree] [MCH] Digest Number 1366
- From: "Mike" <mikebike@xxxxxxxxx>
- To: mch@xxxxxxxxxxxxx
- Date: Mon, 02 May 2005 08:41:19 -0700
There are 17 messages in this issue.
Topics in this digest:
1. Camino 0.8.4 Mac OS X
From: K-lang <cade00000@xxxxxxxxx>
2. Repair Teams Try to Calm 'Computer Rage'
From: "Smacko" <smacko9@xxxxxxxxxxx>
3. Backing Up
From: "Paul Ross" <przxto99@xxxxxxxxx>
4. Re: Backing Up
From: "Mike" <mikebike@xxxxxxxxx>
5. Thunderbird questions
From: Bill Vollmer <agent222@xxxxxxxxxxx>
6. Re: Backing Up
From: "Dennis Jenkins" <maillist_1@xxxxxxxxxxx>
7. Re: Backing Up
From: "BOBBY" <bcrook@xxxxxxxxxxxxx>
8. Re: Backing Up
From: John Lehn <johnelehn2002@xxxxxxxxx>
9. Symantec 2003-2004 product compatibility with Mac OS X Tiger
From: K-lang <cade00000@xxxxxxxxx>
10. Mac OS X Tiger Incompatibilities and Workarounds
From: K-lang <cade00000@xxxxxxxxx>
11. Re: Backing Up
From: John82654@xxxxxxx
12. Re: Backing Up
From: Estavi Meilu <estavi2@xxxxxxxxx>
13. Re: Re: Backing Up
From: Seantific <spunkovision@xxxxxxxxx>
14. Re[2]: Backing Up
From: "Mike" <mikebike@xxxxxxxxx>
15. Re: Re: Backing Up
From: John82654@xxxxxxx
16. Re: Backing Up
From: "Dennis Jenkins" <maillist_1@xxxxxxxxxxx>
17. Re: Backing Up
From: John82654@xxxxxxx
________________________________________________________________________
________________________________________________________________________
Message: 1
Date: Sun, 1 May 2005 06:34:43 -0700 (PDT)
From: K-lang <cade00000@xxxxxxxxx>
Subject: Camino 0.8.4 Mac OS X
Camino 0.8.4, is available. We advise users to update to this version.
It contains several important security fixes as well as various other
fixes. Version 0.8.4 is also available in a multilingual version.
Features in 0.8
* A new bookmark manager with integrated Rendezvous, Address Book (on
OSX 10.2+), Top 10 list and Search
* Google Search bar
* Session history on back/forward buttons
* Greatly improved cookie management
* A more compact download manager
* Allow list (white-list) for popup blocking
* Incremental Find-As-You-Type
* Upgrades the Gecko HTML rendering engine from Mozilla 1.0 to
Mozilla 1.7, resulting in performance, stability, and rendering
improvements
http://caminobrowser.org/
__________________________________________________
Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com
[Non-text portions of this message have been removed]
________________________________________________________________________
________________________________________________________________________
Message: 2
Date: Sun, 1 May 2005 00:31:44 -0700
From: "Smacko" <smacko9@xxxxxxxxxxx>
Subject: Repair Teams Try to Calm 'Computer Rage'
Repair Teams Try to Calm 'Computer Rage'
Technicians Make House Calls to Fix Stubborn Equipment
By Ariana Eunjung Cha, Washington Post Staff Writer
Sunday, May 1, 2005; A01
NOVATO, Calif.-- The young woman at the other end of the phone wept to
Kelly Chessen that the world was against her. She had been in a minor car
accident. A thief had stolen some things from her house. And now this: The
family's computer, which contained her husband's business files, was dead.
Chessen, a crisis counselor who answered the hotline, soothingly assured
the caller that such things happen to everyone, that it was no one's fault,
that her luck would turn around. It wasn't until 20 minutes into the
conversation that Chessen began to address the cause of the young woman's
agony.
Send us the machine, Chessen said, and we'll do everything we can to help.
Chessen, who once was a manager for a suicide prevention hotline, now works
in customer service for DriveSavers Data Recovery Inc. "This is a lot like
my old job," she said. "Oftentimes the most helpful thing we can do is just
to listen and to let people get whatever they are feeling off their=
chests."
Technology has become a bane of modern life. People juggle a mountain of
electronic equipment to store their most important records and intimate
secrets. But the complicated nature of their machines, with their manuals
full with unintelligible acronyms, tangles of cords and invisible wireless
signals, means a breakdown is almost inevitable. The loss of a computer,
cell phone or other gadget can be so jolting that it is fueling the rise of
what some psychologists call "computer rage."
The phenomenon is transforming the nature of technology service, an
industry long infamous for being impersonal.
Business is booming for companies with names like Rent-a-Geek, Geeks on
Call and Geek Squad that make house calls to fix computers. Television
technicians, once near extinction, are again driving to homes to adjust
complicated settings on high-definition sets and hook them up to
multi-component home-entertainment systems. Some of the world's largest
computer makers train their support personnel as much about customers'
delicate psyches as they do about technical matters.
"There's this frustration that you are really dependent on these things
that you don't understand and that you have no idea how to fix," said Kent
L. Norman, a researcher at the University of Maryland's Laboratory for
Automation Psychology and Decision Processes. "We place so much trust in
computers that it gets a little scary."
No one is immune. No device is exempt. Online message boards are filled
with rants about iPods -- sold by the millions on the idea that they are
easy to use -- freezing up, and $50,000 luxury cars with windows that roll
up and down on their own at random times.
The recounting of one's personal technological Armageddon is often
desperate and emotional. A recent survey by Norman found that as many as
one out of 10 users have hit, kicked or otherwise abused their equipment.
Barbara Gould said that in the past two years her family's computers have
broken down six times and her cell phone twice. Then, while she was in the
middle of watching the "Lord of the Rings" trilogy one night, her DVD
player mysteriously began to freeze every few minutes.
"I was ready to throw everything out the window or burn them or do
something violent," said Gould, 53, a contractor for Fannie Mae, who works
on manuals and other technical documentation.
Instead, Gould, who lives in Herndon, ran a search on Google and found Erik
Bursch, a computer-repair consultant who works in the Tysons Corner area.
Bursch said he has made several hundred house calls over the past few years
and that he is often welcomed as a conquering hero. He said he has found
more and more people willing to pay the $60 to $70 an hour he charges.
The peaceful, park-like setting of the DriveSavers compound in a San
Francisco suburb belies the frenzy inside.
The company's labs operate like a hospital emergency room.
Chessen, 31, and the other 12 customer service representatives do triage.
The challenge is to recognize which of the five stages of grief -- denial,
anger, bargaining, depression, acceptance -- a given customer is in, and
respond accordingly.
One recent afternoon, a man whose small business had burned down was
telling Chessen how his insurance company was still inspecting the place so
he could not even go in to see the carpets or to fetch his computer -- on
which he had a lot of important documents. "I was thinking, Why is he
yelling at me?" Chessen said later.
In another part of the building, delivery people rush in and out with oddly
shaped cartons containing precious cargo. The contents of the boxes, hard
drives and other data storage devices, are carefully taken to a clean room
where they are dissected by technicians in white jumpsuits and blue gloves
and then "cloned." The copies are sent upstairs to data specialists who try
to retrieve and reconstruct what people are looking for.
Sometimes the information is important only to the person it belongs to --
pictures of one's firstborn, musical compositions, r=E9sum=E9s, old e-mail,
business plans, love letters. For others, it is something more: scripts for
12 then-unaired episodes of "The Simpsons"; research data for a cancer
scientist at a major East Coast university.
The work is not cheap -- the bill is usually $500 to $2,000 -- but for many
the information is priceless. In addition to paying the company's fees,
some customers have sent wine and roses to show their gratitude.
David K. Schoenkin, executive director and asset management consultant at
Oppenheimer & Co., recently lost his computer, Palm Pilot and cell phone
when he dropped his shoulder bag in a Manhattan street and an 18-wheeler
ran over it. He said the crunch of the truck going over his equipment was
"horrible, deafening" as he thought about losing his journals from five
years of travel to Kenya, Morocco, Chile and Laos and digital pictures of
the paintings he created and sold years ago when he was an art student.
"You have to understand how devastating this was. Every single piece of
electronic detail in my life was lost," he said.
DriveSavers managed to recover everything.
Not everyone is so fortunate. Ed Sit, the no-nonsense 49-year-old who is
the clean-room manager, has the difficult job of giving people bad news.
Some customers politely thank him for trying, Sit said. Others want to cast
blame. They think that if they talk to his boss or if they pay more money
they can get a different result. Sit said he thinks to himself: "I'm sorry
-- but if your relative is dead in a hospital, even millions and millions
of dollars are just not going to bring him back."
http://www.washingtonpost.com/wp-dyn/content/article/2005/04/30/AR2005043001=
119.html
[Non-text portions of this message have been removed]
________________________________________________________________________
________________________________________________________________________
Message: 3
Date: Sun, 01 May 2005 12:32:54 -0000
From: "Paul Ross" <przxto99@xxxxxxxxx>
Subject: Backing Up
Hi, Would like to buy an external backup device, and would appreciate
suggestions on which type to get. Please share your experiences with
any of these devices. i.e. zip-drives, CD-RW's, or any other backup
device you are using. My O/S is WINXP Thanks for your help. Paul
________________________________________________________________________
________________________________________________________________________
Message: 4
Date: Sun, 01 May 2005 07:58:15 -0700
From: "Mike" <mikebike@xxxxxxxxx>
Subject: Re: Backing Up
Hi Paul,
I like the external USB2 external drives.
Check your BIOS to be sure that your motherboard supports USB boot devices.
I have had good luck using Drive Image to clone and then save to Hard
drives, External USB drives, and burn to CD's and DVD's.
Zip drives did have some problems in the past so I have stayed away from
them.
Mike ~ one of the Moderators
It is a good day if I learned something new.
Editor MikesWhatsNews http://www.mwn.ca/
******* Mike's REPLY SEPARATOR *********
On 5/1/2005 at 12:32 PM Paul Ross wrote:
Hi, Would like to buy an external backup device, and would appreciate
suggestions on which type to get. Please share your experiences with
any of these devices. I.e. zip-drives, CD-RW's, or any other backup
device you are using. My O/S is WINXP Thanks for your help. Paul
________________________________________________________________________
________________________________________________________________________
Message: 5
Date: Sun, 01 May 2005 11:21:51 -0500
From: Bill Vollmer <agent222@xxxxxxxxxxx>
Subject: Thunderbird questions
I asked Seantific one of these questions in a private message on SMB,
but he hasn't gotten back to me on. I figure either he doesn't know,
and, hasn't found the answer, or, the question got lost somewhere. So
I'll repost it here with another.
In a previous release of Thunderbird I had before my system crash, I am
absolutely postive that there was a saved mailed folder. Yet in the
latest version, I don't see it. Is there such folder in the latest
version? If so, what do I do to get it to show? Can I create such a
folder if there isn't already such a folder in the newest version of
Thunderbird.
Also in Thunderbird, there was a method, using either notepad, or,
wordpad, a signature to attach to your emails.
Does anyone remember what that method was? I've tried the signature
extension shown in Thunderbird, but it doesn't seem to work for me. Not
sure what I'm doing wrong.
Naturally I appreciate any, and, all help given.
Bill
________________________________________________________________________
________________________________________________________________________
Message: 6
Date: Sun, 1 May 2005 11:38:44 -0500
From: "Dennis Jenkins" <maillist_1@xxxxxxxxxxx>
Subject: Re: Backing Up
Removable harddrive caddies are another alternative.
Dennis Jenkins
----- Original Message -----
From: "Paul Ross" <przxto99@xxxxxxxxx>
To: <mycomputerheadaches@xxxxxxxxxxxxxxx>
Sent: Sunday, May 01, 2005 7:32 AM
Subject: [MCH] Backing Up
>
> Hi, Would like to buy an external backup device, and would appreciate
> suggestions on which type to get. Please share your experiences with
> any of these devices. i.e. zip-drives, CD-RW's, or any other backup
> device you are using. My O/S is WINXP Thanks for your help. Paul
>
________________________________________________________________________
________________________________________________________________________
Message: 7
Date: Sun, 01 May 2005 18:34:16 -0000
From: "BOBBY" <bcrook@xxxxxxxxxxxxx>
Subject: Re: Backing Up
Hey Paul,
I just bought a Maxtor model 3100 80 GB external HDD yesterday at
Office Depot for $100 and ir had a $30 rebate. You can get all kinds
of opinions as to which is the besy product but hat is just personal
preference. Seagate has just started giving 5 year warranties where
most are either 90 days or 1 year. My computer has 2.0 USB ports which
is fairly fast and the USB HDDs are easy to access. If you will spend
a little time shopping you can find specials that only run for short
promotional periods that will save you quite a bit of money. Look in
your Sunday paper for computer store ads. Bobby
In mycomputerheadaches@xxxxxxxxxxxxxxx, "Paul Ross" <przxto99@xxxx>
wrote:
>
> Hi, Would like to buy an external backup device, and would appreciate
> suggestions on which type to get. Please share your experiences with
> any of these devices. i.e. zip-drives, CD-RW's, or any other backup
> device you are using. My O/S is WINXP Thanks for your help. Paul
________________________________________________________________________
________________________________________________________________________
Message: 8
Date: Sun, 1 May 2005 17:14:17 -0700 (PDT)
From: John Lehn <johnelehn2002@xxxxxxxxx>
Subject: Re: Backing Up
Hi,
I would not contemplate Iomega Zip drives!
I, and quite a number of my colleagues have had
nothing but problems with the Iomega 750Mb external
Zip drives.
It appears that the write heads can (and frequently
do)destroy the disks (a problem commonly known as the
"Click of Death"), and these disks are expensive!
Therefore you can never have the confidence that you
will be able to access your data at a later time,
which is intolerable when saving back up data.
Removable hard disks are my preferred back up media.
John Lehn (Sydney Australia)
-------------------------------------------------------
--- Paul Ross <przxto99@xxxxxxxxx> wrote:
>
> Hi, Would like to buy an external backup device, and
> would appreciate
> suggestions on which type to get. Please share your
> experiences with
> any of these devices. i.e. zip-drives, CD-RW's, or
> any other backup
> device you are using. My O/S is WINXP Thanks for
> your help. Paul
>
>
>
>
>
>
>
________________________________________________________________________
________________________________________________________________________
Message: 9
Date: Sun, 1 May 2005 17:58:30 -0700 (PDT)
From: K-lang <cade00000@xxxxxxxxx>
Subject: Symantec 2003-2004 product compatibility with Mac OS X Tiger
Situation:
This document outlines compatibility between Symantec 2003-2004
products and Mac OS X 10.4 (code named Tiger).
Solution:
The original releases of Symantec 2003 -2004 Macintosh products are
not compatible with Mac OS X 10.4. Symantec is working on solutions to
allow compatibility between Mac OS X 10.4 and the following products:
* Norton AntiVirus for Macintosh
* Norton Personal Firewall for Macintosh
* Norton Internet Security for Macintosh
Norton SystemWorks and Norton Utilities will not be updated for
compatibility with Mac OS X 10.4.
This document will be updated when new information is available.
While not supported by Symantec Technical Support, some of the
Symantec 2003 -2004 Macintosh products have limited features when
installed on Mac OS X 10.4.
Norton AntiVirus 9.x installed on Mac OS X 10.4
* Norton AntiVirus 9.x starts with no errors.
* Auto-Protect does not work.
* Scan on mount does not work.
* Scheduled and manual scans work.
Norton Personal Firewall 3.x installed on Mac OS X 10.4
When you start Norton Personal Firewall 3.x, an error message appears, and
the application quits.
Norton Internet Security 3.x installed on Mac OS X 10.4
* When you start Norton Personal Firewall 3.x, an error message
appears, and the application quits.
* Norton Privacy Control does not start and displays an alert
every time that you restart the computer.
* For information about Norton AntiVirus 9.x, read the "Norton
AntiVirus 9.x installed on Mac OS X 10.4" section of this document.
Norton Utilities 8.x installed on Mac OS X 10.4
* Norton Utilities 8.x starts, but volumes do not appear.
* FileSaver does not work.
* You can start the computer from the Norton Utilities 8.x CD, but this
is not recommended.
The operating system on the CD is Mac OS X 10.3.
* Errors may appear when scanning disks.
Norton SystemWorks 3.x installed on Mac OS X 10.4
* Norton SystemWorks 3.x will start.
* You can start the computer from the Norton SystemWorks 3.x CD,
but this is not recommended.
The operating system on the CD is Mac OS X 10.3.
* Errors may appear when scanning disks with Norton Utilities 8.x.
* FileSaver does not work.
* For information about Norton AntiVirus 9.x, read the "Norton
AntiVirus 9.x installed on Mac OS X 10.4" section of this document.
http://service1.symantec.com/SUPPORT/num.nsf/docid/2005032314263511
________________________________________________________________________
Message: 10
Date: Sun, 1 May 2005 18:01:19 -0700 (PDT)
From: K-lang <cade00000@xxxxxxxxx>
Subject: Mac OS X Tiger Incompatibilities and Workarounds
Mac OS X Tiger Incompatibilities and Workarounds
This list is compiled mostly from reader reports, and items may not be
verified with more than one source.
http://www.macintouch.com/tigerreview/incompatibility.html
________________________________________________________________________
Message: 11
Date: Sun, 1 May 2005 21:05:10 EDT
From: John82654@xxxxxxx
Subject: Re: Backing Up
In a message dated 5/1/2005 10:37:08 AM Eastern Daylight Time,
przxto99@xxxxxxxxx writes:
Hi, Would like to buy an external backup device, and would appreciate
suggestions on which type to get. Please share your experiences with
any of these devices. i.e. zip-drives, CD-RW's, or any other backup
device you are using. My O/S is WINXP Thanks for your help. Paul
I think zip drives only hold 750 MB, CDRWs hold either 650 or 700 MB, DVDRs
hold 4.7 GB, twice that if you buy a dual layer burner. I've used both
Maxtor
and Western Digital 120 GB exernal hard drives and had no problem with
either
one HTH
________________________________________________________________________
________________________________________________________________________
Message: 12
Date: Sun, 1 May 2005 18:24:04 -0700 (PDT)
From: Estavi Meilu <estavi2@xxxxxxxxx>
Subject: Re: Backing Up
Hi Paul:
Drive Image usually requires the computer to restart
in DOS mode. Did you have any trouble accessing the
external USB drive during this operation?
In my case, my Western Digital USB drivers only work
under Windows--i.e., don't operate in DOS. Did you
solve this problem? If your usb drivers work under
DOS, can you give me their names and where I can get
them to try out?
thanks, estavi
--- Mike <mikebike@xxxxxxxxx> wrote:
> Hi Paul,
> I like the external USB2 external drives.
>
> Check your BIOS to be sure that your motherboard
> supports USB boot devices.
>
> I have had good luck using Drive Image to clone and
> then save to Hard drives, External USB drives, and
> burn to CD's and DVD's.
>
> Zip drives did have some problems in the past so I
> have stayed away from them.
>
> Mike ~ one of the Moderators
> It is a good day if I learned something new.
> Editor MikesWhatsNews http://www.mwn.ca/
>
> ******* Mike's REPLY SEPARATOR *********
>
> On 5/1/2005 at 12:32 PM Paul Ross wrote:
>
> Hi, Would like to buy an external backup device, and
> would appreciate
> suggestions on which type to get. Please share your
> experiences with
> any of these devices. I.e. zip-drives, CD-RW's, or
> any other backup
> device you are using. My O/S is WINXP Thanks for
> your help. Paul
________________________________________________________________________
Message: 13
Date: Sun, 1 May 2005 19:05:56 -0700 (PDT)
From: Seantific <spunkovision@xxxxxxxxx>
Subject: Re: Re: Backing Up
If you live in the US, go to salescircular.com FIRST before spending a dime
on any computer hardware. Stay away from zip drives.
BOBBY <bcrook@xxxxxxxxxxxxx> wrote:
Hey Paul,
I just bought a Maxtor model 3100 80 GB external HDD yesterday at Office
Depot for $100 and ir had a $30 rebate. You can get all kinds of opinions
as to which is the besy product but hat is just personal preference.
Seagate has just started giving 5 year warranties where most are either 90
days or 1 year. My computer has 2.0 USB ports which
is fairly fast and the USB HDDs are easy to access. If you will spend a
little time shopping you can find specials that only run for short
promotional periods that will save you quite a bit of money. Look in your
Sunday paper for computer store ads. Bobby
In mycomputerheadaches@xxxxxxxxxxxxxxx, "Paul Ross" <przxto99@xxxx>
wrote:
>
> Hi, Would like to buy an external backup device, and would appreciate
suggestions on which type to get. Please share your experiences with any of
these devices. i.e. zip-drives, CD-RW's, or any other backup device you are
using. My O/S is WINXP Thanks for your help.
Paul
________________________________________________________________________
Message: 14
Date: Sun, 01 May 2005 19:22:41 -0700
From: "Mike" <mikebike@xxxxxxxxx>
Subject: Re[2]: Backing Up
Hi Estavi,
you can get DOS USB drivers here
http://www.bootdisk.com/usb.htm
http://www.usb-drivers.com/
I hope this helps
Mike ~ one of the Moderators
It is a good day if I learned something new.
Editor MikesWhatsNews http://www.mwn.ca/
******* Mike's REPLY SEPARATOR *********
On 5/1/2005 at 6:24 PM Estavi Meilu wrote:
Hi Paul:
Drive Image usually requires the computer to restart
in DOS mode. Did you have any trouble accessing the
external USB drive during this operation?
In my case, my Western Digital USB drivers only work
under Windows--i.e., don't operate in DOS. Did you
solve this problem? If your usb drivers work under
DOS, can you give me their names and where I can get
them to try out?
thanks, estavi
________________________________________________________________________
________________________________________________________________________
Message: 15
Date: Sun, 1 May 2005 22:34:11 EDT
From: John82654@xxxxxxx
Subject: Re: Re: Backing Up
In a message dated 5/1/2005 10:06:39 PM Eastern Daylight Time,
spunkovision@xxxxxxxxx writes:
If you live in the US, go to salescircular.com FIRST before spending a
dime
on any computer hardware. Stay away from zip drives.
Awesome site Mike! I'd never heard of it till now. Since I just visited
there, now I have a question, what's a 5 port 10/100 switch? Thanks in
advance!
________________________________________________________________________
Message: 16
Date: Sun, 1 May 2005 21:47:43 -0500
From: "Dennis Jenkins" <maillist_1@xxxxxxxxxxx>
Subject: Re: Backing Up
I'll second that one.<G>
Dennis Jenkins
>
> Removable hard disks are my preferred back up media.
>
> John Lehn (Sydney Australia)
> -------------------------------------------------------
>
> --- Paul Ross <przxto99@xxxxxxxxx> wrote:
> >
> > Hi, Would like to buy an external backup device, and
> > would appreciate
> > suggestions on which type to get. Please share your
> > experiences with
> > any of these devices. i.e. zip-drives, CD-RW's, or
> > any other backup
> > device you are using. My O/S is WINXP Thanks for
> > your help. Paul
________________________________________________________________________
________________________________________________________________________
Message: 17
Date: Sun, 1 May 2005 22:47:51 EDT
From: John82654@xxxxxxx
Subject: Re: Backing Up
In a message dated 5/1/2005 10:45:09 PM Eastern Daylight Time,
maillist_1@xxxxxxxxxxx writes:
I'll second that one.<G>
Dennis Jenkins
You mean you'll back that up Dennis, LOL?
see the Yahoo home page
http://groups.yahoo.com/group/mycomputerheadaches/
See the self help page here
//www.freelists.org/cgi-bin/webpage?webpage_id=mch
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