I am not having a problem with accessibility. Are you using my verizon? I just
checked this. Usually I go to verizonwireless. It is true that there are menus
and if you are having trouble getting out of them use your rotor or use vo-f
and look for “my”. You may have to do this a couple of times if you use vo-f
because there is also a “my verizon terms” link. At the sign-in page, if you
have trouble navigating use your rotor and go through the form fields. Once you
find the first form field you shouldn’t have a problem but if you do use your
rotor again. You may then have a secret question page to do an answer. Once
signed in, there are menu buttons or links at the beginning but if you wait a
few seconds and then begin navigating you should be able to get where you want
to go. Again, if you have any problems, using your rotor should take care of
them. I was sure alarmed when I saw your post so now I am sighing a sigh of
relief. we went through a period a few years ago when my verizon crashed if you
encountered a certain place in the page. Hope these suggestions will work for
you.
On Feb 25, 2016, at 3:52 PM, Nicole Helmkamp <nkhutch86@xxxxxxxxx> wrote:
Hi List,
For those of you who use VZW, have you noticed changes to their website? I’m no
longer able to navigate at all using voice over. Has anyone found a workaround
to this?
The only thing I hear while on any page of the site is “Menu” I tried pressing
escape, using the roder, and arrow keys to navigate all with no success. If
there is a way to fix this, could y’all please share? I even tried switching
the browser in user agent to internet explorer with no success. I saw in the
links menu that there is an accessibility tab, but I’m not able to click on
anything or write in any boxes. :/
Thanks,
Nicole>
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