Hmm, I don’t think the problem is the website only but perhaps something in
your settings. If accessibility no longer worked at all on the website I would
think I would be having the same experience as you. Have you made sure you
don’t have quicknav on or that something else in your settings isn’t causing
this?
--
Cheryl
Waiting for spring!
Longing for the day when God makes all things new!
Rejoicing in hope of the glory of God!
"rejoice in hope;
be patient in affliction;
be persistent in prayer."
(Romans 12:12, Bible HCSB)
On Feb 26, 2016, at 2:18 PM, Nicole Helmkamp <nkhutch86@xxxxxxxxx> wrote:
I’m not able to use the roder at all. All I get when I tab or use the arrow
keys is “Menu” The links menu and forms menu brings up items, but I can’t
activate them.
On Feb 26, 2016, at 10:17 AM, Cheryl Homiak <cah4110@xxxxxxxxxx> wrote:
I am not having a problem with accessibility. Are you using my verizon? I
just checked this. Usually I go to verizonwireless. It is true that there are
menus and if you are having trouble getting out of them use your rotor or use
vo-f and look for “my”. You may have to do this a couple of times if you use
vo-f because there is also a “my verizon terms” link. At the sign-in page, if
you have trouble navigating use your rotor and go through the form fields.
Once you find the first form field you shouldn’t have a problem but if you do
use your rotor again. You may then have a secret question page to do an
answer. Once signed in, there are menu buttons or links at the beginning but
if you wait a few seconds and then begin navigating you should be able to get
where you want to go. Again, if you have any problems, using your rotor
should take care of them. I was sure alarmed when I saw your post so now I am
sighing a sigh of relief. we went through a period a few years ago when my
verizon crashed if you encountered a certain place in the page. Hope these
suggestions will work for you.
On Feb 25, 2016, at 3:52 PM, Nicole Helmkamp <nkhutch86@xxxxxxxxx> wrote:
Hi List,
For those of you who use VZW, have you noticed changes to their website? I’m
no longer able to navigate at all using voice over. Has anyone found a
workaround to this?
The only thing I hear while on any page of the site is “Menu” I tried
pressing escape, using the roder, and arrow keys to navigate all with no
success. If there is a way to fix this, could y’all please share? I even
tried switching the browser in user agent to internet explorer with no
success. I saw in the links menu that there is an accessibility tab, but I’m
not able to click on anything or write in any boxes. :/
Thanks,
Nicole>
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