I got Apple one to one care when I bought my Macbook Air last year. It expires in a couple of weeks, and honestly I've only used one appointment because the eager and earnest helpers had zero experience with Voiceover, and I got more out of working through lists and the getting started guide. Like I said, the Apple store folks wanted to be helpful, but they didn't have the experience. If I had it to do over again I'd figure out the basics, get really familiar with the OS, and then if I had something specific seek professional help. Ok, my wife just said the Apple store doesn't offer psychological services, so they probably can't help me. Ian On 2012-07-26, at 10:32 PM, David Chittenden wrote: > Hello Jenifer, > > I purchased my MacBook Air from the Apple Store online last year and received > it at the beginning of October. Like many, I transitioned from Windows. I was > quite nervous about initially turning it on because I did not have a set of > eyes available. However, I was too impatient, and told myself I could just > close the lid and knock my MBA in to standby if I got stuck. Oh, and my MBA > was running Lion. > > When I turned on my MBA, after I waited for a short time, a pre-recorded > voice came on and asked if I was blind and needed to use voice (or something > like that). I pressed the command I was given and VO came up. I was then > asked if I wanted to go through the very basic initial VO training. I did, > and that task was accomplished. After all that, I was talked through setting > up my MBA. I never needed to find a set of eyes. Later, when I had someone > check. the picture of me that my MBA took to associate with my username was > reported as being decent. > > So, the answer to your question is, No, you do not need sighted assistance at > any time during set-up. Apple has made things truly accessible, even from the > initial computer set-up phase. > > > David Chittenden, MSc, MRCAA > Email: dchittenden@xxxxxxxxx > Mobile: +64 21 2288 288 > Sent from my iPhone > > On 27/07/2012, at 13:46, "Jenifer Gilley" <claudastar@xxxxxxxxx> wrote: > >> Keith, while I appreciate the individual letting me know about there >> business, I have to admit that did intimidate me a little. So that's why I >> was kind of hesitating about asking a few questions. Thank you for taking >> that intimidation away and for not making me feel like I was doing something >> wrong. >> When I get my air, I know how to start voice over I think, but like with >> windows, will I have to go through a whole setup prompt? >> Again, thank you for making me feel welcome. I appreciate it. >> Jenifer Gilley >> email >> claudastar@xxxxxxxxx >> MSN: >> claudastar@xxxxxxx >> ----- Original Message ----- From: "Keith Reedy" <keithreedy@xxxxxxxxxxxx> >> To: <macvoiceover@xxxxxxxxxxxxx> >> Sent: Thursday, July 26, 2012 8:47 PM >> Subject: [macvoiceover] The Voiceover training on this list is free of >> charge! >> >> >> Hello every one, >> >> In the past 7 years we have seen many new mac users join us and become >> really great mac users all with out spending a penny with any group to help >> them to learn and we plan to continue this. >> >> We have a couple of folks on the list who have a business teaching people >> about the mac. I wish them well, however, I will not allow them to gain new >> customers from this list. >> >> In the past, I have ask very kindly that this kind of thing not be brought >> to the list, however, now I want to make it clear that the next one who >> chooses to use this list to grow there business will no longer be with us. >> >> We will continue to help folks to learn about the mac, the iPhone and iPad >> free of charge, because we believe these are some of the best accessible >> items in the world today. >> Keith Reedy >> keithreedy@xxxxxxxxxxxx >> >> >> >>> >>> Click on the link below to go to our homepage. >>> http://www.icanworkthisthing.com >>> >>> Manage your subscription by using the web interface on the link below. >>> //www.freelists.org/list/macvoiceover >>> >>> Users can subscribe to this list by sending email to >>> macvoiceover-request@xxxxxxxxxxxxx >>> with 'subscribe' in the Subject field OR by logging into the Web >>> interface at //www.freelists.org/list/macvoiceover >> >>> >>> Click on the link below to go to our homepage. >>> http://www.icanworkthisthing.com >>> >>> Manage your subscription by using the web interface on the link below. >>> //www.freelists.org/list/macvoiceover >>> >>> Users can subscribe to this list by sending email to >>> macvoiceover-request@xxxxxxxxxxxxx >>> with 'subscribe' in the Subject field OR by logging into the Web interface >>> at //www.freelists.org/list/macvoiceover >>> >> >> Click on the link below to go to our homepage. >> http://www.icanworkthisthing.com >> >> Manage your subscription by using the web interface on the link below. >> //www.freelists.org/list/macvoiceover >> >> Users can subscribe to this list by sending email to >> macvoiceover-request@xxxxxxxxxxxxx >> with 'subscribe' in the Subject field OR by logging into the Web >> interface at //www.freelists.org/list/macvoiceover >> > > Click on the link below to go to our homepage. > http://www.icanworkthisthing.com > > Manage your subscription by using the web interface on the link below. > //www.freelists.org/list/macvoiceover > > Users can subscribe to this list by sending email to > macvoiceover-request@xxxxxxxxxxxxx > with 'subscribe' in the Subject field OR by logging into the Web > interface at //www.freelists.org/list/macvoiceover >