Dazell, I'd recommend doing a virus scan, preferably a full scan. If you are using Microsoft Security Essentials, there are options for quick and full. When you open the program, tab to the set of radio buttons, arrow down to full, then tab to the scan now button and press space to activate it. The scan may take some time, so be patient. Scott Blanks Director of Rehabilitation Services Lions Center for the Blind Ph: 510-450-1580 Ext. 263 Fx: 510-654-3603 E: scott_blanks@xxxxxxxxxxxx Visit us on the Web. Join us on Facebook. Follow us on Twitter. Connect with us on LinkedIn. -----Original Message----- From: lcfbtech-bounce@xxxxxxxxxxxxx [mailto:lcfbtech-bounce@xxxxxxxxxxxxx] On Behalf Of Dazell Mallory Sent: Tuesday, May 21, 2013 11:49 AM To: lcfbtech@xxxxxxxxxxxxx Subject: [lcfbtech] Re: computer freezing I am running Windows 7. When I am on the internet It freezes often when I execute a search. When I am on Facebook It also freezes. When I am on YouTube it freezes. When I try to read my emails from outlook It freezes. From: lcfbtech-bounce@xxxxxxxxxxxxx [mailto:lcfbtech-bounce@xxxxxxxxxxxxx] On Behalf Of Lori Castner Sent: Tuesday, May 21, 2013 9:05 AM To: lcfbtech@xxxxxxxxxxxxx Subject: [lcfbtech] Re: computer freezing Hi, I imagine that for someone to help you with this you might want to let us know when the computer freezes. Does the freeze occur during a specific application and are you taking a specific action when the freeze occurs. Are you running Windows 7, 8, XP? I have a computer that runs Windows 7; it sometimes freezes in Outlook 2010 or Internet Explorer 10. If I arrow too quickly the freeze will occur. It's frustrating, and I just have to restart the computer. I run Window Eyes rather than JAWS and the problem has increased with the newest version of Window Eyes and Internet Explorer 10. Lori C. From: lcfbtech-bounce@xxxxxxxxxxxxx [mailto:lcfbtech-bounce@xxxxxxxxxxxxx] On Behalf Of Dazell Mallory Sent: Monday, May 20, 2013 7:47 PM To: lcfbtech@xxxxxxxxxxxxx Subject: [lcfbtech] computer freezing My computer has been freezing a lot. I am wondering If this is a JAWS problem or a problem with my computer. Any assistance would be helpful! Thanks; Dazell Note: In order for my computer to unfreeze I have to press F5 and then the escape key.