[lcfbtech] Re: Question about Flash Player

  • From: Billy Stanton <billy_stanton@xxxxxxxxxxxx>
  • To: "lcfbtech@xxxxxxxxxxxxx" <lcfbtech@xxxxxxxxxxxxx>
  • Date: Mon, 27 Oct 2014 09:56:16 -0700

Selecting "install now" is supposed to download an executable file. You 
shouldn't be required to disable Microsoft security essentials, at least I've 
never needed to. 

Perhaps you need to use alt tab to select the new download window?

Or I would try looking through the downloads directory, maybe your computer has 
already downloaded the installer without your knowledge. 

Sent from my iPad

> On Oct 27, 2014, at 9:46 AM, Lori Castner <loralee.castner@xxxxxxxxxxxxx> 
> wrote:
> Thanks.
> The problem I'm having is that after the page comes up and shows my
> operating system, I uncheck the box which offers to install McAfee and enter
> on the link which says "Install now", but nothing happens.
> Do I need to temporarily close Windows Security Essentials? If so, how do I
> do that? I don't see any message on the screen after I enter on the link to
> install.
> Lori
> -----Original Message-----
> From: lcfbtech-bounce@xxxxxxxxxxxxx [mailto:lcfbtech-bounce@xxxxxxxxxxxxx]
> On Behalf Of Billy Stanton
> Sent: Monday, October 27, 2014 8:21 AM
> To: lcfbtech@xxxxxxxxxxxxx
> Subject: [lcfbtech] Re: Question about Flash Player
> Hello,
> Yes, both browsers actually use two different flash player installations.
> Internet Explorer uses an ActiveX controller for it's flash player add on
> while Firefox uses a flash player plugin. This can be seen in the "Programs
> and Features" screen. 
> I would advise you to open your Firefox browser and navigate to:
> get.adobe.com/flash to install. The website will detect your operating
> system and browser to install the correct software for you. You will need to
> download and run an executable.
> The following website can help you verify that flash is working and tell you
> which version you have.
> http://www.adobe.com/software/flash/about/
> Good luck to you,
> Billy Stanton - Assistive Technology Specialist
> Lions Center for the Blind 
> 2115 Broadway
> Oakland, CA 94612
> (510) 450-1580 Ex. 230
> Visit Our Website
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> -----Original Message-----
> From: lcfbtech-bounce@xxxxxxxxxxxxx [mailto:lcfbtech-bounce@xxxxxxxxxxxxx]
> On Behalf Of Lori Castner
> Sent: Saturday, October 25, 2014 10:43 AM
> To: lcfbtech
> Subject: [lcfbtech] Question about Flash Player
> Hi, Folks,
> I run both I.E. 11 and a version of Fire Fox on my desktop computer with
> Windows 7.
> I recently updated Flash Player with I.E. 11, but when I attempted to
> install the player with Fire Fox it would not install. Fire fox gives me the
> message that I do not have flash player. Should I be attempting to install a
> second version of Flash Player, or is there some other way to get Flash to
> run with Fire Fox?
> Thanks for any help.
> Lori C.

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