Re: updating jaws

  • From: "Roden" <d_zalameda@xxxxxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Mon, 28 Nov 2005 00:33:35 -0800

Hi Linda!

I was in receipt of your e mail and I would like to ask what model of your Sony 
Bio laptop?  Because, I have a friend that has the same brand of laptop and I'm 
having a problem with her sound card.  PCG-7A1M is the model of her laptop.  
her sound card is RealTech HAD.  but, after I install the drivers for her sound 
card, I have no luck and until now, she cannot use her laptop.

About what you are asking, you can try to load the Video chain manager.  Go to 
Start menu, Program sub menu, JAWS sub menu, Tools sub menu, and look for Video 
intercept.  Once you load it, look for the option that says, "Install Video 
intercept".  After you installed, click the close button or exit button to 
close the windows.  Restart your computer and once he came back, try doing it 



  ----- Original Message ----- 
  From: Linda Gaitskell 
  To: jfw@xxxxxxxxxxxxx 
  Sent: Saturday, November 26, 2005 9:09 AM
  Subject: updating jaws

  Hi All

  on trying to update from Jaws 6 to version 6.2 or 7 on my Soni Vaio laptop,  
running program failed with unable to get video chain. Anyone got any solutions 


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