Re: updating jaws

  • From: "Linda Gaitskell" <runningsun27@xxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Mon, 28 Nov 2005 16:51:29 -0000

I am using jaws 6 on the laptop as none of the later versions will load.  Would 
it be anything to do with the fact that I have xp home?

Linda
 
  ----- Original Message ----- 
  From: Roden 
  To: jfw@xxxxxxxxxxxxx 
  Sent: Tuesday, November 29, 2005 5:10 AM
  Subject: Re: updating jaws


  Ok, so, have you use your JAWS already?



  Regards,

  Roden
  d_zalameda@xxxxxxxxxxxxxxxxx

    ----- Original Message ----- 
    From: Linda Gaitskell 
    To: jfw@xxxxxxxxxxxxx 
    Sent: Monday, November 28, 2005 4:27 AM
    Subject: Re: updating jaws


    Roden

    my settings were already set on video intersept installed.  

    Linda
      ----- Original Message ----- 
      From: Roden 
      To: jfw@xxxxxxxxxxxxx 
      Sent: Tuesday, November 29, 2005 1:57 AM
      Subject: Re: updating jaws


      hi Linda!

      So, what happened?  Does your problem solved already?



      Regards,

      Roden
      d_zalameda@xxxxxxxxxxxxxxxxx

        ----- Original Message ----- 
        From: Linda Gaitskell 
        To: jfw@xxxxxxxxxxxxx 
        Sent: Monday, November 28, 2005 12:20 AM
        Subject: Re: updating jaws


        Hi Roden

        I tried that and it says that the video chain is already installed.  
Don't
        know how to find out the model number.

        Thanks
                    Linda
        ----- Original Message ----- 
          From: Roden 
          To: jfw@xxxxxxxxxxxxx 
          Sent: Monday, November 28, 2005 8:33 AM
          Subject: Re: updating jaws


          Hi Linda!

          I was in receipt of your e mail and I would like to ask what model of 
your Sony Bio laptop?  Because, I have a friend that has the same brand of 
laptop and I'm having a problem with her sound card.  PCG-7A1M is the model of 
her laptop.  her sound card is RealTech HAD.  but, after I install the drivers 
for her sound card, I have no luck and until now, she cannot use her laptop.

          About what you are asking, you can try to load the Video chain 
manager.  Go to Start menu, Program sub menu, JAWS sub menu, Tools sub menu, 
and look for Video intercept.  Once you load it, look for the option that says, 
"Install Video intercept".  After you installed, click the close button or exit 
button to close the windows.  Restart your computer and once he came back, try 
doing it again.





          Regards,

          Roden
          d_zalameda@xxxxxxxxxxxxxxxxx

            ----- Original Message ----- 
            From: Linda Gaitskell 
            To: jfw@xxxxxxxxxxxxx 
            Sent: Saturday, November 26, 2005 9:09 AM
            Subject: updating jaws


            Hi All

            on trying to update from Jaws 6 to version 6.2 or 7 on my Soni Vaio 
laptop,  running program failed with unable to get video chain. Anyone got any 
solutions please? 

            Thanks
            Linda


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