Bonnie, Seems to me that FS changed the default Say all keystroke in JAWS 11 or 10. Have you checked to make sure you're using the right combination? I use Alt+Insert+NumPadDownArrow. Dave Created in the Audio Recording and Mixing Studios, San Jose, California ----- Original Message ----- From: Bonnie Vegiard To: jfw@xxxxxxxxxxxxx Sent: Saturday, August 21, 2010 15:10 Subject: RE: jaws, win 7, and outlook I use Outlook with Windows 7 and the latest JFW, with little problem. You might describe your problem a little more. My only problem now with Outlook 2010 is that the "say all" does not work, and I either have to arrow down through the message, or select it and then hit contl shift downarrow (I think that's it) to read an entire message. Bonnie From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of ron staley Sent: Friday, August 20, 2010 9:09 PM To: jfw@xxxxxxxxxxxxx Subject: jaws, win 7, and outlook I am using jaws 11, windows 7, and trying to use outlook. whenever I try to read a message, it simply puts the who and who from info on ,my screen. How can I get outlook to read, or what other programs do you recommend for email? your help would be most appreciated. ron staley ----- Original Message ----- From: Cliff Self To: jfw@xxxxxxxxxxxxx Sent: Friday, August 20, 2010 5:13 PM Subject: Nero BackItUp and Jaws 10 Has anyone worked successfully with this program? I just got a new backup drive that came with BackItUp 4 Essentials, but it seems very visual. I thought that because the Nero Burning software is accessible, this would be also. Cliff __________ NOD32 5383 (20100820) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com