Re: jaws 5.0 video bug: was:Re: Reading Menus
- From: Baby Fire Ray <sunshine@xxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Sun, 13 Jun 2004 11:48:02 -0500
well let me ask you this what kind of video card do you have?
is it d c m complient? if not you would have some issues with video drivers
go and try to use the video intercept mannager and try that that should fix
it
----- Original Message -----
From: "david poehlman" <poehlman1@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Sunday, June 13, 2004 7:54 AM
Subject: jaws 5.0 video bug: was:Re: Reading Menus
>
> ----- Original Message -----
> From: "emarquette" <emarquette@xxxxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Saturday, June 12, 2004 9:49 PM
> Subject: RE: Reading Menus
>
>
> I have been quiet for some time about the version 5.0 video bug.
> I too have had several versions of JFW, though not before 4.0). Version
> 5.0 is the only one that has had problems like you are describing and
> others.
> Most of the time it is easy to solve the problem by unloading JFW 5.0
> and loading 4.51. Yes, on the same computer, running the same video
> driver, in the same program, and in the same menu. JFW4.51 will work
> perfectly where 5.0 leaves you hopelessly lost.
> The strangest thing is that though several of us have discussed this
> (probably until some of you are sick of it), technical support at
> Freedom Scientific professed to be ignorant of any such problem. I WAS
> ASTOUNDED!!!
> I was advised by technical support at Freedom Scientific that just
> discussing it on this list does not necessarily mean that Freedom
> Scientific will ever know about the problem. Indeed, I was encouraged
> to have all of you who have encountered the 5.0 video bug to let Freedom
> Scientific know.
> After my first complaint email about 5 or 6 months ago (which was never
> answered), I sent another (about two weeks ago). After about a week, I
> received a call from "Problem Escalations," or something like that.
> I mentioned my first message and the shower of complaints about the 5.0
> video bug that has peppered this list for months.
> As I said, technical support at Freedom Scientific claimed to be unaware
> that JFW had been seriously crippled with its 5.0 release.
> I did a complete uninstall, delete of the directory, and reinstall with
> Freedom Scientific technical support on the line.
> The problem seemed to improve, for a time, but the problems are back.
> I intend to call Freedom Scientific again on Monday.
> The moral of the story is that Freedom Scientific programmers may indeed
> fix things that aren't broken (as was done with version 5.0), but they
> most certainly cannot fix something that is really broken if they don't
> know about it.
> SO, PLEASE, PLEASE, PLEASE call technical support,send emails to
> technical support, send carrier pigeons to technical support, or
> otherwise let them know about the 5.0 video bug. If you are going to
> one of the conventions, announce it with megaphones!
> Otherwise, this mess in version 5.0 will never get fixed!!!!
> P.s.
> The problem seems to be limited to some systems. I was finally brave
> enough to load it on my desktop, an IBM Think Center. It works fine on
> that system, but it is a disaster on my IBM ThinkPad R-30.
>
>
>
>
> Ed Marquette
> 930 West 34th St.
> Kansas City, MO 64111
> (816) 561- 7111
>
> -----Original Message-----
> From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
> Behalf Of Robert R. Matti
> Sent: Saturday, June 12, 2004 6:22 PM
> To: jfw@xxxxxxxxxxxxx
> Subject: Re: Reading Menus
>
>
> I frequently experience the same exact scenario as you describe. Most of
> the time unloading and reloading Jaws corrects the menu reading
> problem but occasionally I even have to reboot.
> I have used every version of Jaws for windows from version 1 through the
>
> current version 5.00.844 and can honestly say that the current version
> has
> delt me more exasperation and grief than any other version!
>
>
>
> On Saturday 6/12/2004, Bruce Toews said:
> >I know a lot of people have been having problems with the way JFW 5
> >reads menus. Unfortunately, I've been pretty much ignoring the thread.
> >I'm in a situation where JFW ill often start reading menus, then when I
>
> >down arrow, instead of going down to the next menu choice, JFW will
> >open the current submenu and get me stuck in it. The only thing for me
> >to do seems to be to unload and reload JAWS. Is what I'm experiencing
> >similar to what anyone else is experiencing?
> >
> >Bruce
> >
> >--
>
>
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