Re: jaws 10 and itunes?

  • From: "Terra Lee Peterson" <poolprincess@xxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Sun, 27 Dec 2009 22:28:53 -0800

Thanks so much for this information I believe she did what you mentioned. I think she installed 64 onto her 32 bit system and that is why it says platform doesn't support jaws 11. Thanks again

God Bless
Terra Peterson

www.lifesrace.com
----- Original Message ----- From: "Soronel Haetir" <soronel.haetir@xxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Sunday, December 27, 2009 2:45 PM
Subject: Re: jaws 10 and itunes?


When she tried to install JAWS 11 did she make the correct
32-bit/64-bit choice?  The JAWS build must match the operating system,
not the hardware.  (32-bit OS versions can run on 64 bit hardware but
not the other way around).

As for JAWS and iTunes, as far as I know JAWS 10 only supports (up
to?) iTunes 8.  She needs to get JAWS 11 working to use iTunes 9.

On 12/27/09, Terra Lee Peterson <poolprincess@xxxxxxx> wrote:
Hi there,
My friend Kathy is using jaws 10 and itunes 9 and is having problems with
it. She cannot listento previews of songs. Jaws only goes to the buy song
links for each song when she tabs. Is there a script or trick she can use? Also on another note: she is using jaws 10 because she cannot get jaws 11 to work on her computer. It said "cannot install on this platform" and she has
windows vista home premium. Thanks for any information.

God Bless
Terra Peterson

www.lifesrace.com


--
Soronel Haetir
soronel.haetir@xxxxxxxxx
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