When she tried to install JAWS 11 did she make the correct 32-bit/64-bit choice? The JAWS build must match the operating system, not the hardware. (32-bit OS versions can run on 64 bit hardware but not the other way around). As for JAWS and iTunes, as far as I know JAWS 10 only supports (up to?) iTunes 8. She needs to get JAWS 11 working to use iTunes 9. On 12/27/09, Terra Lee Peterson <poolprincess@xxxxxxx> wrote: > Hi there, > My friend Kathy is using jaws 10 and itunes 9 and is having problems with > it. She cannot listento previews of songs. Jaws only goes to the buy song > links for each song when she tabs. Is there a script or trick she can use? > Also on another note: she is using jaws 10 because she cannot get jaws 11 to > work on her computer. It said "cannot install on this platform" and she has > windows vista home premium. Thanks for any information. > > God Bless > Terra Peterson > > www.lifesrace.com -- Soronel Haetir soronel.haetir@xxxxxxxxx -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw Alternative archives located at: http://n2.nabble.com/JAWS-for-Windows-f2145279.html If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx