Adrian, Can you explain just what you mean, I do have openbook8. Thanks. carliss From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Adrian Spratt Sent: Friday, April 29, 2011 10:28 PM To: jfw@xxxxxxxxxxxxx Subject: RE: help with adobe and jaws12? Carlos, When Adobe and JAWS tell you "empty document," it means you need to perform OCR, optical character recognition, before JAWS can read it. Do you have a system like OpenBook or Kurzweil Reader? They can do this conversion. Otherwise, there are other programs that can do the job, as people on this list can pass along. The one I use is OmniPage. _____ From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Carliss Sent: Friday, April 29, 2011 11:18 PM To: jfw@xxxxxxxxxxxxx Subject: help with adobe and jaws12? Listers, I have installed and uninstalled and reinstalled Adobe reader9.3, and am having the same problem; wich is, Jaws isn't seeing some of the scannings. My brother is telling me that the document is there as clear as day but Jaws12 just isn't seeing it. Now other scanning of the same document jaws does see and read. When Jaws doesn't see the document the message is, "alert, know pages." But the pages are there! I also know that the pages are there because when Adobe is putting the pages in order Jaws will say how many pages there are, and again, my brother reads. Can someone tell me how and why, is Jaws12, reading some scans and not reading other scans of the exact same document?! This is a health document and I really want to have it in PDF form, it's about 70 pages which is really nothing for adobe or jaws to handle. Well, Please forgive me for such a long post, but I need this help. Thanks! To all. Carliss