Re: ghost messages

  • From: "Barry G" <lister@xxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Tue, 20 Feb 2007 18:57:33 -0000

Hi Shannon,

I am guessing that if you go to "View" on the menu bar, arrow down to "Current view and press enter or right arrow", arrow down to "group messages by conversation" and you will find that you have this checked.

If you press enter, it will uncheck it. Go back to your mail boxes and I'll bet you will then be able to see the unread messages. You can then do exactly the same steps to reset the "group messages by conversation" after you have read or deleted the spectral messages!

I don't know why OE does this with the occasional message, I get 400-500 emails per day and this only happens once in every few months with my OE and I haven't figured out why...

Hope I was right and that you get sorted.

All the best,
Barry G
----- Original Message ----- From: "Shannon Hannah" <hannah74@xxxxxxx>
To: "JFW" <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, February 20, 2007 6:12 PM
Subject: ghost messages


I am using Jaws 7 and 8, XP, and outlook Express 6. When I arrow to my
different mail lists for example in box. jaws will say in some of the boxes one message or 2 messages when there isn't any. This has been going on for a
few months. Any suggestions on why or how to fix this are welcomed.
Shannon

"The greatest pleasure in life is doing what people say you cannot do."
~Walter Bagehet
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