XP laptop is OK got in updates when told updates are ready, adobe was one,moved to dell windows 7, "updates are ready it says, but I cannot access the Internet it seems my domain name has altered, how is it jfw list comes in but I have no Internet connection, why would my domain name have altered. engineer came on Wednesday to do the outstanding things dell engineers did not do after the hd failure, needless to say am typing this from old laptop using Outlook express going via wireless connection. sorry for the misquote in last panicky Post but am fed up so sorry Dorothy