dear list my dell has been set up with new HD, and I have registered Jaws,but the problem now is odd, I need updates patches for my OCR and also adobe, I cannot access the Internet, this is baffling if emails are arriving, it gives several reasons says it has no connection,well how come the list is arriving OK? it also said just now something I tried to understand about any ideas gratefullyreceived, if emails are arriving I must have a working connection writing this from xp laptopusing Outlook express Dorothythe domain name not accessible Ps forgive it being garbled just had nothing but trouble trouble toil and bubble! being my own engineer came on Wednesday to finally get material back from external drive, at first each time I tried the Internet I finished up with Bing,,well I think Bing must come with dell windows 7 as a default, I tried to find another choice but failed, also the emails arriving on the Ms outlook inbox over there, are all addressed from dorothy, I have to open them to see who they are from then if I reply they leave normally to right person in sent items list,am using ondell windows 7 office 7 and ms outlook,am typing this from xp laptop