What company is it for? I used a SoftPhone application in my previous job in a call center, and there had to be scripting done to make it work relatively well with JAWS 7.1. email and MSN: tlsyslo@xxxxxxxxx -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]On Behalf Of Tom Lange Sent: Friday, April 11, 2008 1:26 PM To: jfw@xxxxxxxxxxxxx Subject: Re: Yahoo Messenger Hi, Thanks, Jim, I appreciate that. I'm not sure if she's using JAWS 9, so I'll have to check. While reviewing this company's training guide, I noticed that they also mentioned a Softphone application. Have you heard of Softphone and do you know anything about it? Thanks. Tom ----- Original Message ----- From: jim grimsby Jr. To: jfw@xxxxxxxxxxxxx Sent: Friday, April 11, 2008 10:52 AM Subject: RE: Yahoo Messenger Hi tom, Jaws 9.0 ships scripts for yahoo messenger. They work reasonably well. Hope that helps. From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Tom Lange Sent: Friday, April 11, 2008 9:29 AM To: jfw@xxxxxxxxxxxxx Subject: Yahoo Messenger Hi, I have a potential client who will be doing some teleworking from her home. It will involve using the company's web applications to retrieve information and track customer calls. Part of the work involves using Yahoo Messenger to communicate with company contacts as well. It's been a long time since I've seen Yahoo Messenger, perhaps several years, and at the time it didn't seem particularly friendly with JAWS. How well does it work these days? Are scripts available? Tom