Michel, I really! appreciate that info. If you don't mine tell me where I may get information like this for Outlook2003? Keystrokes like this is most important for me in the office. My email address is below. thanks again, Carliss Email address: byzness@xxxxxxxxxxxxx _____ From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Salvas,Michel [NCR] Sent: Thursday, March 08, 2007 8:09 AM To: jfw@xxxxxxxxxxxxx Subject: Re: Working with office outlook2003 Hi, all, To set importance of your message: 1. pres ALT+ENTER to get the message Properties dialog. You're lend in the Importance Field. 2. Use the UP or DOWN ARROW key to select Low, Normal or High. Press ENTER. Michel Salvas