Working with office outlook2003I usual use ALT + F to get me in the file menu, then press CTRL + TAB which moves me on to that toolbar with the importance buttons on, then I think I use arrow keys or tab to move between the buttons. HTH Peter ----- Original Message ----- From: Carliss To: jfw@xxxxxxxxxxxxx Sent: Wednesday, March 07, 2007 11:54 PM Subject: Working with office outlook2003 Listers, I need to send a email with high importance. Please will some one tell me is there a key stroke for that feature? Or do I need to go in to options every time I need to send a email with high importance? Thanks to all, Carliss By the way, it's nice to be back on the list.