Re: Windows Update Problems!

  • From: William Sallander <wsallander@xxxxxxxxx>
  • To: jfw@xxxxxxxxxxxxx
  • Date: Tue, 26 Feb 2008 18:10:26 -0500

Hello Claudia, I believe the beep you are speaking of is the one that happens when Internet Explorer is trying to download a active x control.

If you want to check if that is the case, you can try this.
When the beep is heard move your mouse pointer to the area where the address bar is located. You should see a message saying something to the affect of the site trying to download an active x control.
If so, click on that with the mouse and a context menu comes up.
If this is being generated by the microsoft update site, you can click on install and the update should be good to go Now in terms of your Adobe flash player, you may need to make sure the old one is uninstalled. Since there might be some missing files due to the restore, you may want to reinstall a clean copy of Adobe and the associated flash player. Give that a try and if I can help further please let me know. Just so you know I ama Window-eyes user but hopefully will be using Jaws for future employment., hence the reason I'm on the user's list.
Good luck.

Bill.

Claudia wrote:
Hello,

I am needing some help, with the Windows Update screen. I'm trying to install the latest version of Adobe Flash Player, on a Windows XP laptop that recently needed to be restored, due to having other issues. I cannot install any of the latest Windows Update products; I get that beep on the screen, like it's trying to access a download that it shouldn't, but I can't figure out how to enable it. I have disabled the popup blocker settings and tried to adjust other security settings, but I cannot download anything. Therefore, I cannot access any sites that I use with my son, that require the Adobe Flash player. I thought by doing a Windows Update, I could then install all the latest updates, but I can't even get past the checking for updates status.
Any help would be appreciated!


Thanks.



Claudia

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