RE: Website Access Blocked and We Don't Know Why
- From: "John Ramsey" <stephnjohnny211@xxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Fri, 6 Oct 2006 12:34:45 -0400
Hello Ray,
That is Windows XP blocking Pop Ups. You can either click the little icon
right beneath the address bar on the left that says allow the pop up, or
just right the guest book link and select open or open in new window. That
should fix the problem.
Take care,
John
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Ray Campbell
Sent: Friday, October 06, 2006 12:28 PM
To: blindtech@xxxxxxxxxxxxxxx; jfw@xxxxxxxxxxxxx
Subject: Website Access Blocked and We Don't Know Why
Hi All:
I'm helping someone access a website with a guest book on it for a
funeral home as he wants to sign the guest book for someone. This
person's brother said something about a default program blocking access
to the guest book portion of the page. He had a dialog popping up that
said that google was his default search engine and that it was blocking
another program from becoming the default search engine. He and I
uninstalled the google tool bar for Internet Explorer and he still
cannot access the guest book. I should say that when he presses enter
on the link to the guest book, there is a "pop" sound, kind of like the
sound you hear when Windows tells you that new updates are ready for
your computer.
One thing that might play in, he has Ad Aware SE Personal installed, but
I don't know how often he runs it. So, I don't know if he's got spy
ware or something blocking his access. I think I'll have him run Ad
Aware as well.
Thanks,
Ray Campbell, Help Desk Technician
Adaptive Technology Center
Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL 60608
312-997-3651 (Voice/Relay) or
888-825-0080 (voice/Relay)
ray.campbell@xxxxxxxxxxxxxxxxxxxxx
AIM Screen Name: tclhelp
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