Re: Video Intercept Errors

  • From: northstar1950@xxxxxxx
  • To: jfw@xxxxxxxxxxxxx
  • Date: Mon, 21 Sep 2009 17:10:31 -0500

what version of jaws are you installing? is it jaws 11 beta?
Legend has it that on Monday 9/21/2009 05:01 PM, Donna Miller said:
Did you install any kind of new drivers in the last few days?

I had this happen to me a few years ago because Microsoft had some updated drivers for the video card and my friend who could see installed them.

She didn't realize what she did, but I had to re-install the original video card drivers again.

--Donna Miller
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----- Original Message -----
From: <mailto:chris_s@xxxxxxxxxxxx>Chris Smart
To: <mailto:jawsscripts@xxxxxxxxxxxxx>jawsscripts@xxxxxxxxxxxxx
Cc: <mailto:jfw@xxxxxxxxxxxxx>jfw@xxxxxxxxxxxxx
Sent: Monday, September 21, 2009 3:30 PM
Subject: Video Intercept Errors

Hi folks.  I thought I would ask here about my problem, just in
case I can fix it tonight before calling FS tech support tomorrow.

I'm having the dreaded video intersept is not installed
error.  Even when I pick the "install video intersept and restart
system" option, sometimes the system restarts, sometimes nothing
happens. In either case, the video intersept error comes up again
as soon as I start JFW.

I've tried uninstalling Jaws only and reinstalling, plus
uninstalling with system components also being removed and
reinstalling, with no luck. I've also tried running a Repair
instead of u uninstall.

Is there anything else you folks can think of that I can try?  I'm
sorry for any typos in this message. I can hear what I'm typing as
I type, but I can't review or edit.

Thanks in advance for any suggestions
Chris

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