Hi Ray, Freezing in contacts when using a screen reader happens when the preview pane in windows explorer is shown. Changing the folder type from contacts to all items is one way of hiding the preview pane, since by default the preview pane is not shown when the folder type is all items. However, changing the folder type to all items has two drawbacks. Firstly the column headings are changed, and are no longer ones that are most suitable for contacts, and secondly the buttons on the toolbar are changed, and no longer include the new contact list button. Using this button is the only way of creating a contact list. A better way of hiding the preview pane is to go to windows explorer's folder options dialog, and set the tasks group of radio buttons to use windows classic folders. Setting this option hides the preview and details panes in folders of all types. David. original message: One more point I wish to add. This is critically important. When you first enter contacts from Windows Mail, you must, (without using arrow keys to select anything), press alt+v for view menu. From there, choose customize this folderr. From that point, choose all items. IF you do not do this, you will not be able to navigate in your contacts list. Sincerely, The Constantly BAREFOOTED Ray -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw Alternative archives located at: http://n2.nabble.com/JAWS-for-Windows-f2145279.html If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx