RE: Untimely Lock-Ups with JFW 6.2/7.0

  • From: "Blake Sinnett" <frequency660@xxxxxxxxxxx>
  • To: jfw@xxxxxxxxxxxxx
  • Date: Tue, 17 Jan 2006 17:38:43 -0600

Yeah. You have to kill the JFW task, then restart it twice. Very ridiculous.


From: KANE BROLIN <k.brolin@xxxxxxxxxxxxx> Reply-To: jfw@xxxxxxxxxxxxx To: jfw@xxxxxxxxxxxxx Subject: Untimely Lock-Ups with JFW 6.2/7.0 Date: Tue, 17 Jan 2006 11:03:14 -0800 (PST)

  Hi, fellow listers.

My point of frustration is this: Sometimes, simply closing out of a Web page or an Adobe Acrobat document will cause my PC to ?freak out,? going into what is essentially a freeze mode. JAWS stops working altogether when in this mode. Curiously, another symptom is that commonly used key combinations (such as ALT+TAB or ALT+F4) are not recognized. I know this because, when running Narrator, I try to move between Windows and my ALT_+TAB keystroke is read back simply as ?Alt.?

Sometimes, just by hitting the Escape or Enter keys repeatedly, or by hitting Alt+F4 (to close out screens containing error messages), my system unfreezes and JFW returns to normal. On other occurrences, I at least can get to a screen where JFW does not talk but lets me close it and restart. But on other occasions, I have to abort Windows by cutting power and then have to reboot in order to get things back to normal. Obviously, this last is very much not preferable. Narrator does not recognize or read any error message when any of this happens.

I?ve encountered this problem with JFW 6.2 and with 7.0. I?m running the latest Windows XP Pro on a notebook that comes with 768 MB of built-in RAM. I?m running IE 6 as my browser and Adobe Acrobat Professional 7.0 as my PDF document reader.
I use a high-speed Internet service.


My lock-ups happen almost always when I am in, or trying to get out of, an IE window or an Acrobat window. Antivirus protection is effective and always updated, and I have no lingering problems with spyware.

  Does anyone know of a cause? Or of a patch/fix?

  Thanks.

  Kane Brolin
  Mishawaka, In


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