Re: Untimely Lock-Ups with JFW 6.2/7.0
- From: "Job Hunter" <jobhunter@xxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Wed, 18 Jan 2006 10:28:08 -0500
Kane:
I also encounter the same type of lockups that you described. I'm running
Windows 2000 SP4 and JFW 6.2. This was not a problem when I was running JFW
5.0. I have been reluctant to upgrade to version 7.0, since version 6.0 was
such a nightmare. I can be about 95% sure that whenever I view a PDF file or
encounter a Macromedia file in a web page, that IE will crash or Jaws will stop
responding.
So relax, there are others out here feeling your pain. I only wish there was a
good solution.
Best Regards,
John
----- Original Message -----
From: KANE BROLIN
To: jfw@xxxxxxxxxxxxx
Sent: Tuesday, January 17, 2006 2:03 PM
Subject: Untimely Lock-Ups with JFW 6.2/7.0
Hi, fellow listers.
My point of frustration is this: Sometimes, simply closing out of a Web page
or an Adobe Acrobat document will cause my PC to "freak out," going into what
is essentially a freeze mode. JAWS stops working altogether when in this mode.
Curiously, another symptom is that commonly used key combinations (such as
ALT+TAB or ALT+F4) are not recognized. I know this because, when running
Narrator, I try to move between Windows and my ALT_+TAB keystroke is read back
simply as "Alt."
Sometimes, just by hitting the Escape or Enter keys repeatedly, or by hitting
Alt+F4 (to close out screens containing error messages), my system unfreezes
and JFW returns to normal. On other occurrences, I at least can get to a
screen where JFW does not talk but lets me close it and restart. But on other
occasions, I have to abort Windows by cutting power and then have to reboot in
order to get things back to normal. Obviously, this last is very much not
preferable. Narrator does not recognize or read any e rror message when any of
this happens.
I've encountered this problem with JFW 6.2 and with 7.0. I'm running the
latest Windows XP Pro on a notebook that comes with 768 MB of built-in RAM.
I'm running IE 6 as my browser and Adobe Acrobat Professional 7.0 as my PDF
document reader.
I use a high-speed Internet service.
My lock-ups happen almost always when I am in, or trying to get out of, an IE
window or an Acrobat window. Antivirus protection is effective and always
updated, and I have no lingering problems with spyware.
Does anyone know of a cause? Or of a patch/fix?
Thanks.
Kane Brolin
Mishawaka, In
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