Untimely Lock-Ups with JFW 6.2/7.0
- From: KANE BROLIN <k.brolin@xxxxxxxxxxxxx>
- To: jfw@xxxxxxxxxxxxx
- Date: Tue, 17 Jan 2006 11:03:14 -0800 (PST)
Hi, fellow listers.
My point of frustration is this: Sometimes, simply closing out of a Web page
or an Adobe Acrobat document will cause my PC to ?freak out,? going into what
is essentially a freeze mode. JAWS stops working altogether when in this mode.
Curiously, another symptom is that commonly used key combinations (such as
ALT+TAB or ALT+F4) are not recognized. I know this because, when running
Narrator, I try to move between Windows and my ALT_+TAB keystroke is read back
simply as ?Alt.?
Sometimes, just by hitting the Escape or Enter keys repeatedly, or by hitting
Alt+F4 (to close out screens containing error messages), my system unfreezes
and JFW returns to normal. On other occurrences, I at least can get to a
screen where JFW does not talk but lets me close it and restart. But on other
occasions, I have to abort Windows by cutting power and then have to reboot in
order to get things back to normal. Obviously, this last is very much not
preferable. Narrator does not recognize or read any error message when any of
this happens.
I?ve encountered this problem with JFW 6.2 and with 7.0. I?m running the
latest Windows XP Pro on a notebook that comes with 768 MB of built-in RAM.
I?m running IE 6 as my browser and Adobe Acrobat Professional 7.0 as my PDF
document reader.
I use a high-speed Internet service.
My lock-ups happen almost always when I am in, or trying to get out of, an IE
window or an Acrobat window. Antivirus protection is effective and always
updated, and I have no lingering problems with spyware.
Does anyone know of a cause? Or of a patch/fix?
Thanks.
Kane Brolin
Mishawaka, In
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