Re: Strange JAWS 10 issue

  • From: "Christine Menges" <c.menges@xxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Thu, 2 Jul 2009 11:21:26 -0600

hi,
are the display settings optimized for Jaws? I find this happens when either someone has put a background on the screen or someone has changed the color settings. Sometimes this happens when people use older software. I wonder if you can set up a user profile to lock these things in.

Christine
----- Original Message ----- From: "Chris Hallsworth" <christopherh40@xxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Thursday, July 02, 2009 10:58 AM
Subject: Re: Strange JAWS 10 issue


Ok. I was writing my message, and I am now, using a standard edit field you find in Outlook Express. There's no forms mode involved. As I arrow line by line I can read it fine. I can also read it fine when arrowing using the JAWS cursor. The video card is hardware that sends text and graphics to the screen, as we all know. JAWS (and other screen readers that use similar drivers) intercepts what's being sent from the video card and thus interprets what's being sent. If the driver isn't present, or it's corrupted or something, then JAWS can't intercept things like this edit field or what's currently on the screen using the JAWS cursor.

--
Chris Hallsworth
e-mail: christopherh40@xxxxxxxxxxxxxx
MSN: ch9675@xxxxxxxxxxx
Skype: chrishallsworth7266
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----- Original Message ----- From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Thursday, July 02, 2009 5:31 PM
Subject: Re: Strange JAWS 10 issue


Chris,

I'm not sure I understand your answer. Best I can imagine, it sounds as if the problem is that when you're in an edit field, Forms Mode doesn't work,
so if you want to be able to type something there you switch to the Jaws
cursor? I never encountered such a problem or had to try such a solution.
Anyway, when you restart your computer and everything in the jaws
programming falls back into place, then does something like this behave
normally and announce that it's an edit field, and allow you to go into
Forms Mode? Or does the kind of edit field you're talking about never
present itself as an edit field in the first place, except that you know it
is, somehow, and deal with it using the Jaws cursor?

lastly, why is the term video or video card involved? Is that just a normal
part of jaws operation, or does it mean that this type of edit field is a
graphic, not an HTML-coded screen element? If my question isn't clear to
you, I won't mind if someone else replies, someone who's familiar with this
sort of issue. I'm not trying to hassle you. I just don't understand the
reply very well but I might if it were written a little differently.

Thanks very much.
----- Original Message ----- From: "Chris Hallsworth" <christopherh40@xxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Thursday, July 02, 2009 9:16 AM
Subject: Re: Strange JAWS 10 issue


Sure. Now, I could just navigate, using the JAWS cursor, what I'm writing. I
can also read back what I'm writing in this edit field. If I unload and
reload JAWS, however, I can do none of this. This is why I think it's a
video intercept issue, as the video intercept driver intercepts text being
sent from the graphics card to the computer.

--
Chris Hallsworth
e-mail: christopherh40@xxxxxxxxxxxxxx
MSN: ch9675@xxxxxxxxxxx
Skype: chrishallsworth7266
Join TAFN by visiting www.tafn.org.uk.
----- Original Message ----- From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Thursday, July 02, 2009 5:12 PM
Subject: Re: Strange JAWS 10 issue


Chris,

I am sorry that I don't know enough about this sort of thing to offer you any advice, but I do hope you can tell me something. I don't know anything
at all about the phrase "video intercept," though I vaguely remember it
has
something to do with how jaws picks up information from coding and renders
it into speech. But I'm just saying that. I think it's obvious that I
don't
get what's going on with this thing at all.

That confession made, may I ask how you know there's a video intercept
problem  that you're now troubled by? By which I mean, how does it
manifest
itself? This is not a sophisticated question requiring complicated
discussion. I am simply asking if you wouldn't mind describing what goes
wrong for you when you use Jaws after exiting it and restarting it,
without
rebooting the system, as you say? What happens that's wrong? And what
about
this tells you it's a video intercept issue?

again, I'm looking for basic education. Not arguing about anything. Hope
that's clear. And sorry about the hassle you're having.
Joel
From: "Chris Hallsworth" <christopherh40@xxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Thursday, July 02, 2009 8:30 AM
Subject: Strange JAWS 10 issue


Hello all,
I'm using the latest JAWS 10 running under Windows XP Home Edition SP3.
The
computer is a Dell Dimention DIM2400 desktop PC which is owned by my
father
for all of us to use. The problem is that JAWS works as expected, however
when I unload and reload, JAWS behaves as if no video intercept was
installed and will behave this way until I restart the PC. I looked at the video intercept information, and all appears to be well. Does anyone know what's going on here? If this helps I'm using a guest account rather than
my
own administrative account.
Please advise.
Thanks.
--
Chris Hallsworth
e-mail: christopherh40@xxxxxxxxxxxxxx
MSN: ch9675@xxxxxxxxxxx
Skype: chrishallsworth7266
Join TAFN by visiting www.tafn.org.uk.

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