Re: Strange JAWS 10 issue

  • From: "Chris Hallsworth" <christopherh40@xxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Thu, 2 Jul 2009 19:24:30 +0100

Right, I'll try the last two suggestions.

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Chris Hallsworth
e-mail: christopherh40@xxxxxxxxxxxxxx
MSN: ch9675@xxxxxxxxxxx
Skype: chrishallsworth7266
Join TAFN by visiting www.tafn.org.uk.
----- Original Message ----- From: "Richard sherman" <squirman@xxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Thursday, July 02, 2009 7:19 PM
Subject: Re: Strange JAWS 10 issue


Hi Chris,

I have 3 suggestions at this time:

1. run a repair on jaws to see if it fixes it.

2. When restarting jaws, run it as a service, not an application. If you
need assistance with this, write back.

3. Run jaws in default mode when restarting. just type jaws 10 /default in
the run dialog box when restarting to see if that helps to determine if it
is some setting you  have made.

HTH.

rich
----- Original Message ----- From: Chris Hallsworth
Sent: Thursday, July 02, 2009 8:30 AM


Hello all,
I'm using the latest JAWS 10 running under Windows XP Home Edition SP3. The computer is a Dell Dimention DIM2400 desktop PC which is owned by my father
for all of us to use. The problem is that JAWS works as expected, however
when I unload and reload, JAWS behaves as if no video intercept was
installed and will behave this way until I restart the PC. I looked at the
video intercept information, and all appears to be well. Does anyone know
what's going on here? If this helps I'm using a guest account rather than my
own administrative account.
Please advise.
Thanks.
--
Chris Hallsworth
e-mail: christopherh40@xxxxxxxxxxxxxx
MSN: ch9675@xxxxxxxxxxx
Skype: chrishallsworth7266
Join TAFN by visiting www.tafn.org.uk.

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