Bill, I have also updated to 1447. I do not have the same problem that you are reporting. Dave ----- Original Message ----- From: Bill White To: jfw mailing list Sent: Wednesday, May 19, 2010 13:49 Subject: Research it options Hello. I am using the latest update of JAWS Version 11.0.1447 home with Windows XP. After updating, I noticed that when I use Insert+space, then R to enter research it, then navigate to the options and press space bar, none of the items in the check box menu will read when I use the up and down arrows. To hear them, I must press Insert+8 on the num pad. I called FS and Jim told me to remove the default.jcf and the default.jsb files. After doing this, the arrows did read the items in the menu. However, after re starting my computer, the old problem again cropped up. Has anyone noticed this problem, and if so, is there a solution among those on the list? As yet, there doesn't seem to be one from FS. Thank you in advance. Bill White billwhite92701@xxxxxxxxxxxxxx