RE: Problem with attachments

  • From: "Lynn Golightly" <vgolight@xxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Mon, 16 Jun 2008 17:54:23 -0500

Thanks for your reply.  The problem is when I land on the attachment when
pressing insert A, the enter key no longer brings me to the point where you
are prompted to save,, open, cancel. Etc.

 

Vicky

 

  _____  

From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Chip Orange
Sent: Monday, June 16, 2008 4:20 PM
To: jfw@xxxxxxxxxxxxx
Subject: RE: Problem with attachments

 

Hi Vicki,

 

No, it shouldn't matter.

 

I'm not sure what you mean by "clicking on open".  When I press insert+a, I
get moved into the attachment list area, and I'm told how many attachments
there are, but I don't get any options (including open), until I press enter
on one of the attachments.

 

Which part of this is failing for you; when you press insert+a does it not
respond at all, or when you're in the attachment area and you press enter,
is it there that nothing is happening?

 

Chip

 

 

 





------------------------------

Chip Orange
Database Administrator
Florida Public Service Commission

Chip.Orange@xxxxxxxxxxxxxxx
(850) 413-6314

 (Any opinions expressed are solely those of the author and do not
necessarily reflect those of the Florida Public Service Commission.)

 

 


  _____  


From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Lynn Golightly
Sent: Monday, June 16, 2008 2:50 PM
To: jfw@xxxxxxxxxxxxx
Subject: Problem with attachments

Hello.  I have JAWS 8 and Outlook 2003.  Using insert a and then clicking on
open usually works to open my attachments.  For the past two to three weeks
this has not worked at home.  I have JAWS 7 at work and Outlook 2003 and the
Insert A command works perfectly.  Two or three weeks ago my husband put
Windows Service Pack 3 on my machine.  Should this make any difference?  I
can save the attachment with File and Save Attachments, but I miss using the
Insert A command.  Any suggestions?

 

Vicky Golightly

 

Other related posts: