Re: Problem with attachments

  • From: "tcivi31" <tcivi31@xxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Mon, 16 Jun 2008 16:16:52 -0700

Vicky, The only thing that happens when I press enter after using insert plus A is the attachment open. To get a menu of other options try pressing the App key, to the left of the right ctrl key. Tom ----- Original Message ----- From: "Lynn Golightly" <vgolight@xxxxxxxxxxxxx> 

To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, June 16, 2008 3:54 PM
Subject: RE: Problem with attachments



Thanks for your reply.  The problem is when I land on the attachment when
pressing insert A, the enter key no longer brings me to the point where you 
are prompted to save,, open, cancel. Etc.



Vicky



 _____

From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Chip Orange
Sent: Monday, June 16, 2008 4:20 PM
To: jfw@xxxxxxxxxxxxx
Subject: RE: Problem with attachments



Hi Vicki,



No, it shouldn't matter.
I'm not sure what you mean by "clicking on open". When I press insert+a, I 
get moved into the attachment list area, and I'm told how many attachments
there are, but I don't get any options (including open), until I press enter 
on one of the attachments.



Which part of this is failing for you; when you press insert+a does it not
respond at all, or when you're in the attachment area and you press enter,
is it there that nothing is happening?



Chip











------------------------------

Chip Orange
Database Administrator
Florida Public Service Commission

Chip.Orange@xxxxxxxxxxxxxxx
(850) 413-6314

(Any opinions expressed are solely those of the author and do not
necessarily reflect those of the Florida Public Service Commission.)






 _____


From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Lynn Golightly
Sent: Monday, June 16, 2008 2:50 PM
To: jfw@xxxxxxxxxxxxx
Subject: Problem with attachments
Hello. I have JAWS 8 and Outlook 2003. Using insert a and then clicking on open usually works to open my attachments. For the past two to three weeks this has not worked at home. I have JAWS 7 at work and Outlook 2003 and the 
Insert A command works perfectly.  Two or three weeks ago my husband put
Windows Service Pack 3 on my machine.  Should this make any difference?  I
can save the attachment with File and Save Attachments, but I miss using the 
Insert A command.  Any suggestions?



Vicky Golightly






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