Do you go into your address book with with control-shift-b? Do this, look for the name of the person whose address is in question and delete the address you no longer want. This should work and outlook will no longer bring up two addresses when you want to send that person a message. Judith ----- Original Message ----- From: "The Warfords" <groups_warford@xxxxxxxxxxxxx> To: "Jaws list" <jfw@xxxxxxxxxxxxx> Sent: Thursday, March 31, 2005 10:11 AM Subject: Outlook, How to get old contact address out of memory > Hi, > I'm having trouble with Outlook when someone's address changes and I = > update > it in my contact list. It's as if Outlook keeps the old address in = > memory, > and if I don't remember and check, when I type the person's name in the = > "to" > or "cc" field, it will use the old address, not the newly updated one in = > my > contacts list. I know I can get around this by always choosing it = > directly > from the contacts, but I usually just type the name in and forget to = > look. > > My husband says there is a drop-down box that appears when there is more > than one choice for a recipient. He can see and is able to delete the > unwanted one. I've been able to get to the drop-down box a couple of = > times > with the JAWS cursor, (but can't even do that reliably,) but can't seem = > to > delete or remove the old address I don't want any more. > > Does anyone know how to "dump" these old addresses from memory or to = > access > the "choice" box? > > Hope this makes sense. Thanks in advance for any help. > > Cindy > > > -- > To post a message to the list, send it to jfw@xxxxxxxxxxxxx > To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. > Archives located at: //www.freelists.org/archives/jfw > > If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx