RE: OE control key help
- From: Ryan MacIsaac <jrmacisaac@xxxxxxxxxxx>
- To: jfw@xxxxxxxxxxxxx
- Date: Sun, 29 Apr 2007 18:47:02 -0300
Hi,
I think your problem may be related to Outlook Express files in your
personal settings folder. The files for Outlook Express were updated with
the latest update of Jaws. If you have any Outlook Express files in your
personal settings folder, this may be the cause of your problem.
What you should do is go to your personal settings folder and look for any
files that are related to Outlook Express. Then, you should copy those files
to another folder and delete them from your personal settings folder. You
will need to shutdown Jaws and then restart it. This should correct your
problem.
If you need more detailed steps to accomplish this, let me know.
I hope this helps,
Ryan
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Jerry Hathaway
Sent: Sunday, April 29, 2007 5:48 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: OE control key help
Rick I checked the manage application settings in jaws and they were
checked. I still cannot use ctrl f, ctrl r, and ctrl n functions. I still
get unknown script call to message. Do you know of any other way to fix this
problem.
Jerry
----- Original Message -----
From: "Ricque" <ricjustice@xxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Saturday, April 28, 2007 9:32 PM
Subject: Re: OE control key help
> Try this:
> From the Jaws main window, from the options menu select, manage
> application settings.
> When the dialogue opens, see if Outlook Express is in the list, if it is,
> then check it, and hit enter.
> Now return to Outlook Express and try the same commands again.
> More than likely, there is a script file in the user folder of Jaws8 for
> Outlook Express that is causing the problem.
>
> Richard Justice
> www.blind-computing.com
> ----- Original Message -----
> From: "Jerry Hathaway" <jerry.hathaway2@xxxxxxxxxxx>
> To: "JAWS LISTSERVE" <jfw@xxxxxxxxxxxxx>
> Sent: Saturday, April 28, 2007 2:00 PM
> Subject: OE control key help
>
>
>>I have been getting a unknown script error message when I try to use the
>>ctrl key to forward, reply, and new message keyboard commands. does anyone
>>have this same problem and know how to fix the problem. I am running jaws
>>8 with the newest update, windows xp, and OE 6.0. Thank you for your
>>assistance.
>> Jerry
>>
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