Re: OE control key help

  • From: "Will Kitto" <christalwk01@xxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Mon, 30 Apr 2007 11:42:50 -0500

Here may be a fix for every one's problums with OE.
Unknown function call, "IsMAGicRunning" when launching Outlook, Outlook Express, or Internet Explorer. (03/01/2007)
Details of Selected Bulletin

Bulletin Type: TSN

Date Posted: 03/01/2007

Product Name: JAWS

Version: 8.0 Update

Category: Scripts

Short Description:

Unknown function call, "IsMAGicRunning" when launching Outlook, Outlook Express, or Internet Explorer.

Problem:

When you launch Outlook, Outlook Express, or Internet Explorer, you may hear a message regarding an unknown function being called - "IsMagicRunning." This affects earlier JAWS 8.0 Updates, which were available in the first quarter of 2007.

Solution:

List of 3 items
1. Navigate to and select the Start Menu, Programs, JAWS 8.0, Explore JAWS, Explore My Settings. 2. From within your User Settings folder, find and delete the following two files:
default.jss
default.jsb
3. After you delete these files, exit and re-launch JAWS. This resolves the problem with the unknown script call.
list end


----- Original Message ----- From: "Ricque" <ricjustice@xxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Sunday, April 29, 2007 6:48 PM
Subject: Re: OE control key help


Hi Jerry,
There was an error in my earlier post.
Uncheck Outlook Express and the problem should go away.
If it does, then you know for sure that it is your Outlook Express personal settings.

Richard Justice
www.blind-computing.com
----- Original Message ----- From: "Jerry Hathaway" <jerry.hathaway2@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Sunday, April 29, 2007 4:48 PM
Subject: Re: OE control key help


Rick I checked the manage application settings in jaws and they were checked. I still cannot use ctrl f, ctrl r, and ctrl n functions. I still get unknown script call to message. Do you know of any other way to fix this problem.
Jerry

----- Original Message ----- From: "Ricque" <ricjustice@xxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Saturday, April 28, 2007 9:32 PM
Subject: Re: OE control key help


Try this:
From the Jaws main window, from the options menu select, manage application settings. When the dialogue opens, see if Outlook Express is in the list, if it is, then check it, and hit enter.
Now return to Outlook Express and try the same commands again.
More than likely, there is a script file in the user folder of Jaws8 for Outlook Express that is causing the problem.

Richard Justice
www.blind-computing.com
----- Original Message ----- From: "Jerry Hathaway" <jerry.hathaway2@xxxxxxxxxxx>
To: "JAWS LISTSERVE" <jfw@xxxxxxxxxxxxx>
Sent: Saturday, April 28, 2007 2:00 PM
Subject: OE control key help


I have been getting a unknown script error message when I try to use the ctrl key to forward, reply, and new message keyboard commands. does anyone have this same problem and know how to fix the problem. I am running jaws 8 with the newest update, windows xp, and OE 6.0. Thank you for your assistance.
Jerry

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